Key questions about this property
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? |
Determines whether affected products appear in the Knowledge Article Content widget. |
| What area does it affect? |
Knowledge article display |
| What does the default mean? |
The default value is "true", which means this behavior is enabled by default. |
| When should you review it? |
Review when changing which product details appear on knowledge articles. |
Property record
No out of the box record exists. ServiceNow scripts read this property and use the default value shown until you create it.
| Property name |
glide.knowman.affected_products.display |
| Type |
boolean |
| Application |
Not stated |
| Default value |
true |
| Description |
Not stated |
Sources
Official references and nearby text excerpts where this property appears.
Used in
Out of the box artefacts that read this property. Append the path to your instance URL to open the record and see how the value is used.
Widget server script: Knowledge Article Content
The setting controls whether affected products are displayed to users; admins can change it, and the code passes a default of “true” if no value is set.
/sp_widget.do?sys_id=a47ea1cb0b9432004ce28ffe15673a5b
More in glide.knowman
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All 128 properties in glide.knowman →