Category · 194 properties

ServiceNow Knowledge Management properties

Knowledge Management properties control aspects of knowledge article behavior, portal URL mapping, embedded help, and related knowledge interfaces. Administrators and developers can consult this group when configuring or troubleshooting how articles are assigned topics or accessed through portals, such as with com.glide.cs.portal_url_mapping._default.kb_knowledge or assign_topics_for_pre_published_articles.

Most common namespaces: glide.knowman 111 com.glide 13 glide.ui 7 sn_communities 6 sn_km_center 6 sn_km_intg 5

`assign_topics_for_pre_published_articles`	This property enables or disables the mapping of assigned topics for articles in their pre-published state, affecting content organization.
`com.glide.cs.portal_url_mapping._default.kb_knowledge`	This property previously defined the default URL mapping for knowledge articles but is now obsolete.
`com.glide.cs.portal_url_mapping.csm.kb_knowledge`	This property specifies the URL format used to access knowledge base articles within the CSM application.
`com.glide.cs.portal_url_mapping.csp.kb_knowledge`	This property configures the URL structure for knowledge base articles accessed through the CSP, impacting how users find and view content.
`com.glide.cs.portal_url_mapping.portal.kb_knowledge`	This property previously defined the portal context for knowledge articles but is now obsolete.
`com.glide.embedded_help.alt_doc_site`	It sets the URL for the alternate staging documentation site used for Embedded Help links, impacting user access to help resources.
`com.glide.embedded_help.cdn_timeout`	This property configures the timeout duration for requests to the central repository, defaulting to 2000 milliseconds.
`com.glide.embedded_help.documents_api.restricted_pages`	It configures a list of pages where the documents API is restricted to specific app routes, preventing help content from displaying based on route parameters.
`com.glide.embedded_help.fallback_to_default_language`	It determines if non-English sessions will default to English when the requested language content is missing.
`com.glide.embedded_help.sync`	This property enables the instance to synchronize with a centralized content repository to fetch updates based on the last sync date and a specified frequency.
`com.glide.embedded_help.sync_frequency`	This property determines the number of days that must elapse since the last sync before the embedded help system searches for new content in the centralized repository.
`com.glide.embedded_help.sync_self_hosted`	This property toggles synchronization for self-hosted customers with the Embedded Help CDN, affecting content availability.
`com.glide.script.fencing.cross_scope_access.knowledge_tables_filtered`	This boolean property controls the filtering of cross-scope access to knowledge tables, ensuring that only authorized applications can access specific knowledge records.
`com.glide.security.query_acl.enabled.knowledge_quick_links`	This property determines whether query ACLs are enforced for Knowledge Quick Links, impacting data security and user access.
`com.sn_rf.rule.89faa84007010110b34ce06b0fd3008a.active`	This boolean property activates the knowledge base feature for alerts, enhancing user support during incident management.
`com.snc.incident.create_knowledge.multistate.enable`	This property configures which incident states allow users to create knowledge articles, enhancing knowledge management capabilities within the incident lifecycle.
`enable_topic_content_lang_fallback`	This property determines whether the system should use a fallback language for displaying knowledge base articles in topic content when the primary language is not available.
`glide.ais.global_searchable_filter.kb_knowledge`	This property sets the criteria for which knowledge base articles are included in global search results, ensuring language barriers do not limit accessibility.
`glide.ais.status.article`	This property defines the specific knowledge base article that provides status information for the application.
`glide.approval_engine.kb_knowledge_base_request`	This property specifies whether to use Approval Rules, Process Guides, or disable the approval engine for knowledge base requests.
`glide.cache.provider.knowledge_category_cache`	This property specifies the caching mechanism for storing knowledge category data, impacting how quickly this information can be accessed.
`glide.knowman.add_blocks.search_results`	This property configures the number of knowledge blocks shown in the Add Blocks side panel during article creation or updates, with a range from 6 to 25.
`glide.knowman.advanced_search_options`	This property configures whether advanced search options are shown to users, allowing for more detailed search queries.
`glide.knowman.allow_edit_global_articles`	This property allows users in non-global domains to edit global articles, facilitating cross-domain collaboration.
`glide.knowman.allow_empty_search`	This property determines whether users can execute searches in the Knowledge Base without entering any search terms.
`glide.knowman.allow_retire_block`	This property determines whether knowledge blocks can be retired when they are still in use by knowledge articles, facilitating content management.
`glide.knowman.apply_article_read_criteria`	This property modifies access permissions for article contributions based on defined read criteria for users.
`glide.knowman.aqi.article_workflow_states`	This property specifies the allowed workflow states for articles that can undergo AQI, impacting how articles are managed and processed.
`glide.knowman.aqi_pass_score`	This property defines the threshold score for passing AQI reviews, influencing the evaluation process.
`glide.knowman.async_view_update`	When enabled, this property allows the system to update knowledge article view counts asynchronously, enhancing performance during high traffic.
`glide.knowman.attach.fields`	This property allows the configuration of fields for copying article content when attaching to specific tables, facilitating better documentation and record-keeping.
`glide.knowman.block_access_with_no_user_criteria`	It blocks access to a knowledge base when the Can Read or Can Contribute user criteria are not defined.
`glide.knowman.blocks.enable`	This property enables or disables the use of Knowledge blocks, affecting how search logic interacts with blocks and articles in Knowledge Bases.
`glide.knowman.columns`	This property sets the integer value for the number of columns shown on Knowledge portal pages, affecting how information is organized and presented to users.
`glide.knowman.content_block_limit`	This property limits the number of articles shown per content block on the home page, enhancing layout control and user experience.
`glide.knowman.contextual_search.show_read_only_article`	This property configures whether a read-only article view is shown for articles accessed via contextual search, enhancing user experience by providing immediate access to content.
`glide.knowman.count_helpful_feedback`	This boolean property enables or disables the counting of user feedback as helpful within the knowledge management system.
`glide.knowman.create_incident_link`	This property specifies the URL format for generating the 'Create Incident' link, allowing users to create incidents directly from knowledge articles.
`glide.knowman.create_incident_link.display`	This boolean property controls the visibility of the 'Create Incident' link within the application interface.
`glide.knowman.default_keyword`	This property defines the keyword that triggers the retrieval of pinned articles within the knowledge management system.
`glide.knowman.default_pinned_section_header_title`	This property defines the title displayed for pinned articles on knowledge home pages, influencing how users perceive and interact with featured content.
`glide.knowman.enable_approval_notification`	This property enables or disables notifications for approvers and authors in the article approval process.
`glide.knowman.enable_article_expiry_notification`	This property sends email notifications on the first day of each month for articles that will expire in the following month, helping to manage content effectively.
`glide.knowman.enable_article_replacement_on_retire`	This property activates the feature that offers a replacement article for any retired article, enhancing user experience by maintaining access to related content.
`glide.knowman.enable_km_subscription`	This property controls whether users can subscribe to Knowledge Management articles to receive notifications about updates.
`glide.knowman.enable_km_subscription.roles`	This property defines a comma-separated list of roles that are allowed to access the subscription feature in knowledge management.
`glide.knowman.enable_km_subscription.workflow_state`	This property defines a comma-separated list of workflow states that allow the subscription feature to function within the knowledge management application.
`glide.knowman.enable_multi_language_search`	This property allows the system to perform searches across multiple languages, enhancing accessibility for diverse user bases.
`glide.knowman.enable_view_as_user`	This property enables the functionality for users to view articles from the perspective of another user, enhancing collaborative support and management capabilities.
`glide.knowman.feedback.display_threshold`	This property limits the number of user comments displayed on knowledge articles, specifically in the legacy view, to improve readability.
`glide.knowman.feedback.enable_actionable_feedback_for_flag`	This property determines whether actionable feedback tasks are generated for flagged articles in the portal and workspace.
`glide.knowman.feedback.enable_actionable_feedback_for_helpful`	It triggers the generation of feedback tasks for articles deemed unhelpful, facilitating content improvement.
`glide.knowman.feedback.enable_actionable_feedback_for_rating`	It configures the threshold for generating actionable feedback tasks based on article ratings, allowing for targeted improvements in content.
`glide.knowman.feedback.enable_explicit_feedback`	This property enables the creation of feedback tasks only when users provide a valid reason for negative feedback, improving the relevance of feedback collected.
`glide.knowman.frameless_logo`	This property configures the logo shown in Knowledge Management when the application is accessed without the standard ServiceNow frames.
`glide.knowman.home_titlesonly`	This property, when set to true, restricts the portal display to only Knowledge topic titles, omitting article links.
`glide.knowman.import.hide_import_functionality`	This property disables the 'Import' button and drag-and-drop import feature for all users, enhancing control over data management.
`glide.knowman.import.max_document_size`	This property defines the maximum size limit for individual doc/docx files during knowledge imports, defaulting to 30 megabytes.
`glide.knowman.import.show_publish_checkbox`	This property determines whether a publish checkbox appears in the knowledge import interface, allowing users to publish articles directly upon import.
`glide.knowman.import.uncompressed_max_document_size`	This property defines the maximum allowable uncompressed size for DOCX files imported into the knowledge base, measured in megabytes.
`glide.knowman.list.filter`	This property controls the visibility of articles in the Knowledge portal by filtering out those that are not accessible to the user.
`glide.knowman.max_comments_per_user_daily`	This property defines the daily cap on article feedback submissions, including comments and ratings, for individual users.
`glide.knowman.order.search`	This property configures the sorting method for knowledge base search results, allowing for adjustments based on relevancy or other criteria.
`glide.knowman.ownership_group.allow_self_approval`	It allows ownership group members to approve articles they have authored, streamlining the approval process.
`glide.knowman.ownership_group.enable_self_approval`	This property enables self-approval for knowledge articles authored by members of an ownership group, streamlining the publication process.
`glide.knowman.ownership_group.enabled`	This property activates the ownership group functionality, allowing for better organization and management of Knowledge articles within the system.
`glide.knowman.ownership_group.override`	This property allows authors or revisers of knowledge articles to retain their contribute access when linked to an ownership group, enhancing collaboration.
`glide.knowman.portal_search_focus`	This property enables the automatic focus of the cursor in the Knowledge portal's search box, streamlining the search process for users.
`glide.knowman.recent_tasks`	This property determines how many recent tasks are displayed alongside an article, influencing user visibility of related tasks.
`glide.knowman.recent_tasks.display`	This property enables or disables the display of tasks with recently attached articles, impacting the visibility of relevant information.
`glide.knowman.review.states.prior.publish`	This property specifies a comma-separated list of review states for knowledge records prior to their publication.
`glide.knowman.search.apply_acls`	This property controls the application of ACLs to search results, affecting which results users can see based on their permissions.
`glide.knowman.search.apply_role_based_security`	This property controls the application of role-based security for accessing knowledge bases and articles, allowing for either strict role enforcement or user criteria overrides.
`glide.knowman.search.articles_per_page`	This property sets the number of articles displayed during infinite scrolling on the search results page, enhancing user navigation.
`glide.knowman.search.attachment`	This property configures the display method for attachments in Knowledge Search Results, with options including LINK_ONLY.
`glide.knowman.search.default_language`	This property determines the default language used for displaying Knowledge Articles, defaulting to the user's language if left empty.
`glide.knowman.search.filter_results_per_fetch`	This property defines the limit on the number of search results retrieved per fetch, impacting how quickly results are displayed to users.
`glide.knowman.search.instant_results`	This property controls whether users see instant search results while querying knowledge articles, improving user interaction and response time.
`glide.knowman.search.operator`	This property determines whether the search uses an 'OR' query or an 'AND then OR' query to find Knowledge articles, impacting search effectiveness.
`glide.knowman.search.rowcount`	This property sets the maximum number of Knowledge search matches that can be displayed to users.
`glide.knowman.search.show_article_number`	This property controls the visibility of article numbers in knowledge search results, impacting how users identify articles.
`glide.knowman.search.show_author`	This property enables or disables the display of authors in knowledge search results, impacting how knowledge articles are presented to users.
`glide.knowman.search.show_category`	This property enables or disables the display of categories in knowledge search results, affecting how users interact with knowledge articles.
`glide.knowman.search.show_department`	This property controls whether the department input field is shown in the Knowledge search header, impacting user search options.
`glide.knowman.search.show_knowledgebase`	This property enables or disables the display of the Knowledge Base name in search results, affecting how users identify relevant articles.
`glide.knowman.search.show_last_modified`	This property controls whether the last modified date and time are shown in knowledge search results, enhancing user awareness of content updates.
`glide.knowman.search.show_published`	This property controls the visibility of the publish date in knowledge base search results, enhancing user awareness of content relevance.
`glide.knowman.search.show_rating`	This property determines whether average ratings are shown alongside knowledge search results, influencing how users perceive the value of the content.
`glide.knowman.search.show_relevancy`	This property controls the visibility of relevancy indicators in knowledge search results, helping users assess the importance of the information presented.
`glide.knowman.search.show_view_count`	This property determines whether the number of views for knowledge articles is shown in search results, helping users gauge article relevance.
`glide.knowman.section.view_roles.draft`	This property defines a list of roles that are permitted to view articles that are currently in the Draft workflow state.
`glide.knowman.section.view_roles.review`	This property defines a comma-separated list of roles that are permitted to see articles in the Review state of the Knowledge Management workflow.
`glide.knowman.section.view_roles.stagesAndRoles`	This property specifies roles allowed to view knowledge articles in custom workflow states, excluding Draft and Review.
`glide.knowman.section_limit`	This property determines how many Knowledge Base items are shown in a section, with a default limit of five items.
`glide.knowman.section_sort`	This property configures the sorting method for knowledge sections, affecting how articles are organized for users.
`glide.knowman.section_sort_direction`	This property configures the sort direction for Knowledge Base sections, allowing for either ascending or descending order.
`glide.knowman.seo.pages.meta_description.length`	This property defines the character limit for SEO description tags associated with knowledge articles, impacting how they appear in search results.
`glide.knowman.serviceportal.enable_redirect`	This property activates the redirection feature for the Knowledge Management Service Portal, directing users to the appropriate homepage for accessing knowledge articles.
`glide.knowman.serviceportal.seo_user_agent`	This property specifies the user-agent patterns used to recognize search crawler bots, impacting how content is indexed by search engines.
`glide.knowman.serviceportal.use_numbered_url`	This property allows the use of a numbered URL parameter instead of the default sys_kb_id for specific service portal articles, improving link management.
`glide.knowman.serviceportal.use_numbered_url.portals`	This property configures a list of service portal record sys_ids that will utilize the sysparm_number URL parameter for article links instead of the default sys_kb_id.
`glide.knowman.show_descriptions`	This property controls whether descriptions are shown in the Knowledge section, enhancing user comprehension of knowledge articles.
`glide.knowman.show_flag`	This property determines whether the 'Flag Article' option is visible to users, allowing them to report issues with knowledge articles.
`glide.knowman.show_flag.roles`	This property defines a comma-separated list of roles that have the ability to flag knowledge articles for review.
`glide.knowman.show_home_if_one_kb`	This property controls the visibility of the Knowledge Home page based on user access to a single Knowledge Base, enhancing navigation efficiency.
`glide.knowman.show_number_on_categories`	This property controls the visibility of article counts in categories and subcategories, influencing how users perceive content availability.
`glide.knowman.show_number_on_homepage`	This property controls the visibility of the article count on the Knowledge Homepage, affecting how users perceive the volume of available knowledge articles.
`glide.knowman.show_only_populated`	This property determines whether empty Knowledge topics and categories are displayed in the Knowledge Base, improving user experience by focusing on populated content.
`glide.knowman.show_rating_options`	This property determines whether the rating options for knowledge articles, such as yes/no ratings and star ratings, are visible to users.
`glide.knowman.show_rating_options.roles`	This property defines a comma-separated list of roles that are permitted to see the rating section of articles, influencing user interaction with content ratings.
`glide.knowman.show_star_rating`	This property determines whether a five-star rating feature is visible to users, enhancing feedback collection.
`glide.knowman.show_star_rating.roles`	This property defines a comma-separated list of roles that are permitted to view the five-star rating option within the platform.
`glide.knowman.show_unpublished`	This property controls the visibility of unpublished articles in the Knowledge Base portal and search results, excluding Global Text Search results.
`glide.knowman.show_user_feedback`	This property configures the visibility of user comments on knowledge articles, influencing how feedback is collected and displayed.
`glide.knowman.show_user_feedback.roles`	This property specifies a comma-separated list of roles that can access user comments associated with articles.
`glide.knowman.show_yn_rating`	This property controls whether users can provide feedback on articles by rating them as helpful or not.
`glide.knowman.show_yn_rating.roles`	This property defines a comma-separated list of roles that are permitted to see the yes/no 'Was this article helpful?' rating option for knowledge articles.
`glide.knowman.sp.search_context`	This property configures the search context used for knowledge base searches initiated from service portal sources, influencing search results and relevance.
`glide.knowman.submission.workflow`	This boolean property determines whether the submission workflow is activated, impacting how submissions are processed within the platform.
`glide.knowman.task_kb`	This property defines which knowledge base is utilized when generating knowledge articles from task records, ensuring proper categorization and management of knowledge content.
`glide.knowman.text.check_can_read`	This property enables the checking of field-level ACLs for knowledge article text, controlling visibility based on user permissions.
`glide.knowman.translation.enable_lf_article_translation`	When set to True, this property allows the Localization Framework to translate knowledge articles, enhancing content accessibility across languages.
`glide.knowman.translation.enable_localization_framework`	This property activates the Localization Framework, allowing for the bulk translation of knowledge articles and the creation of localization projects.
`glide.knowman.translation.enable_translation_task`	It automatically initiates the creation of translation tasks for published knowledge articles, facilitating multilingual support.
`glide.knowman.translation.skip_fields`	This property defines a list of fields that are excluded during the translation process of articles, ensuring that unnecessary data is not carried over.
`glide.knowman.usage_metrics_duration`	This property sets the duration in minutes for capturing knowledge usage metrics, influencing how long user interactions are tracked.
`glide.knowman.use_live_feed`	This property activates a live feedback mechanism for Knowledge articles, allowing users to provide immediate feedback.
`glide.knowman.use_session_cache_for_most_useful_articles`	This property determines whether session-level caching is applied to the most useful articles section, enhancing user experience by speeding up access to these articles.
`glide.knowman.versioning.enable_minor_edits`	It allows for minor modifications to published articles without triggering a new version creation, simplifying content management.
`glide.knowman.versioning.enabled`	This property activates the versioning capability for articles, allowing multiple revisions to be stored and accessed.
`glide.knowman.versioning.minor_edit_fields`	This property allows designated fields to be edited on published articles without triggering a new version, facilitating easier updates.
`glide.knowman.view_age.days`	This property determines the time period in days for which article views are summed, impacting analytics and reporting on knowledge article usage.
`glide.sg.image.default.kb_knowledge_base`	This property sets the default image file for knowledge base articles, affecting how these articles are visually represented in the interface.
`glide.sg.image.default.v_st_kb_recently_viewed`	This property sets the default icon for recently viewed knowledge base items, impacting how they are displayed to users.
`glide.sp.honour.kb.search.order`	This property configures the inclusion of sys_view_count in the KBFacet API, influencing the sorting behavior of knowledge base article search results.
`glide.ui.kb_feedback_task_activity.fields`	This property configures the fields shown in the Knowledge Feedback Task activity formatter, allowing for tailored user experiences.
`glide.ui.kb_knowledge_activity.fields`	This property specifies which fields are shown in the knowledge activity formatter, allowing for tailored display of knowledge base information.
`glide.ui.kb_template_faq_activity.fields`	This property specifies which fields are included in the knowledge activity formatter for FAQ templates, impacting how knowledge articles are presented.
`glide.ui.kb_template_how_to_activity.fields`	This property specifies which fields are included in the knowledge activity formatter for how-to articles, affecting how information is displayed to users.
`glide.ui.kb_template_kcs_article_activity.fields`	This property specifies which fields are included in the knowledge activity formatter for KCS articles, allowing customization of displayed information.
`glide.ui.kb_template_what_is_activity.fields`	This property specifies which fields are included in the knowledge activity formatter for the 'What Is' template, impacting how knowledge articles are displayed.
`glide.ui.wiki_parser.validate_table_tags`	This property validates table syntax in wiki text by checking for unbalanced markers, throwing an error if the syntax is incorrect.
`help.base.default`	It defines the base URL used for help contexts in specific scenarios where the Wiki is not utilized.
`kb_product_entitlement.article.allow_empty_products`	This property determines whether users can view Knowledge Articles without any related products linked to them.
`kb_product_entitlement.article.enable`	This property enables or disables access control for Knowledge Articles based on the product entitlements assigned to customers.
`kb_product_entitlement.knowledge_base.allow_empty_products`	It permits users to access Knowledge Bases even when no related products are defined, enhancing accessibility.
`kb_product_entitlement.knowledge_base.enable`	This property controls whether access to Knowledge Bases is restricted based on the product entitlements assigned to users.
`problem.knowledgebase.known_error_article`	It defines the Knowledge Base where Known Error articles are created, impacting how error information is organized and accessed.
`sn_ais_assist.u_question_regex`	This property sets a Java regular expression that filters search queries eligible for Knowledge base articles Genius Result answer generation, allowing customization of which queries trigger responses.
`sn_cd.allow_comments`	This property determines whether a checkbox is displayed for content managers to enable or disable comments on news articles.
`sn_cd.allow_reactions`	This property allows content managers to include reaction options for employees on news articles and other content.
`sn_cd.show_views`	This property enables the visibility of view counts for content, helping content managers understand audience engagement levels.
`sn_communities.default_featured_days`	This property determines the number of days that content is featured in the community, influencing its visibility and engagement.
`sn_communities.enable_topics`	This property enables or disables the visibility of topics within the community, affecting how users interact with content.
`sn_communities.knowledge.enable_harvesting`	This property determines whether knowledge harvesting from community interactions is active, influencing the availability of community-generated knowledge.
`sn_communities.knowledge_base_id`	This property assigns a specific knowledge base for storing questions created within the Communities application.
`sn_communities.max_featured_limit`	This property limits the amount of featured content displayed in community forums or at a global level, enhancing content management.
`sn_communities.max_topic_limit`	This property restricts the number of topics associated with content to a maximum of five, ensuring clarity and focus in community discussions.
`sn_compliance.knowledge_base`	This property defines the specific knowledge base utilized for the publication of Policy articles within the Governance, Risk, and Compliance application.
`sn_customerservice.enable_knowledge_kcs`	This property activates the KCS functionality, enabling the Create Knowledge button in the CSM Configurable Workspace for generating knowledge articles from resolved cases.
`sn_customerservice.kcs.enable_template_on_case_workspace`	This boolean property allows users to access a template selector when creating Knowledge articles from case records in the Customer Service Workspace.
`sn_docs.is_live_presence_enabled`	This property enables or disables the display of live presence indicators for users on document pages, facilitating real-time collaboration.
`sn_fsm.enable_knowledge_kcs`	This property activates the KCS template for knowledge article generation in the Field Service Management application, allowing for improved documentation of closed work orders.
`sn_fsm_ml.auto_attach_kb_ml_definition_name`	It configures the name of the similarity solution used for auto-attaching knowledge articles to work order tasks, impacting how knowledge is utilized in field service management.
`sn_fsm_ml.max_auto_attach_knowledge`	This property limits the number of knowledge articles automatically attached to tasks in the Field Service Management application.
`sn_fsm_ml.use_predictive_intelligence_auto_attach_kb`	This property activates the predictive intelligence feature that automatically links knowledge articles to tasks in work orders, streamlining information retrieval.
`sn_kb_social_qa.max_answers_per_user_daily`	This property restricts the daily number of social QA answers a user can provide, enhancing control over user contributions.
`sn_kb_social_qa.max_comments_per_user_daily`	This property defines the maximum number of comments a user can submit daily in the Social Knowledge application, with no limit if left undefined.
`sn_kb_social_qa.max_questions_per_user_daily`	This property defines the maximum number of social QA questions a user can submit daily, with no restrictions applied if left undefined.
`sn_kb_social_qa.max_subscriptions_per_user_daily`	This property defines the daily cap on Social Q&A subscriptions per user, impacting how many questions they can follow.
`sn_kg.description_generation.enable.cmdb_rel_ci`	This property activates the Knowledge Graph's ability to create descriptions from CMDB relationship data, facilitating better insights for the Enterprise Architecture query agent.
`sn_km_center.ao_auto_update.enabled`	This property allows the system to automatically fix and publish articles identified by article optimization scans, enhancing the efficiency of content management.
`sn_km_center.expiring_article_threshold_days`	It determines the number of days prior to expiration that an article is highlighted for review, allowing for proactive content management.
`sn_km_center.glide.knowman.ece.enable`	This property activates the new ECE editor for all users in the Knowledge Center, enhancing the editing experience.
`sn_km_center.glide.knowman.enable`	This property activates the Knowledge Center experience for all users, allowing them to access knowledge articles and resources seamlessly.
`sn_km_center.glide.knowman.redirect.enable`	This property controls whether users are redirected to the Knowledge Center experience across the system.
`sn_km_center.stale_article_threshold_days`	This property determines the threshold in days for highlighting articles as stale in the Knowledge Center, allowing values between 30 and 365.
`sn_km_intg.glide.knowman.external.allow_content_types`	It defines a comma-separated list of allowed content types for processing external content in Knowledge Management, affecting the types of files that can be integrated.
`sn_km_intg.glide.knowman.external.max_article_size`	It defines the maximum allowable size for external articles, including attachments, that can be processed by the external content integration job.
`sn_km_intg.glide.knowman.external.max_content_size`	It defines the maximum allowable size for external content integrated into Knowledge Management, preventing further processing once the limit is reached.
`sn_km_intg.glide.knowman.external.reject_content_types`	It defines a comma-separated list of disallowed content types that cannot be processed, ensuring only acceptable formats are integrated into the Knowledge Management system.
`sn_km_intg.glide.knowman.external.ui_label_for_external_content`	It configures the label shown for external content in search results and article views, helping users identify such articles easily.
`sn_km_portal.glide.knowman.serviceportal.enable_redirect`	When enabled, this property redirects users from certain Knowledge Management v2 or v3 pages to the corresponding Service Portal pages.
`sn_km_portal.glide.knowman.serviceportal.portal_url`	This property specifies the URL suffix used to access the knowledge management service portal, defaulting to 'kb'.
`sn_km_portal.glide.knowman.serviceportal.seo_portals`	This property defines a list of service portal sys_ids that are permitted for SEO indexing of knowledge articles, while others are restricted by a noindex metatag.
`sn_km_portal.glide.knowman.serviceportal.use_document_viewer`	This property determines whether the document viewer is used for attachments in the knowledge service portal.
`sn_km_word.glide.knowman.enable_document_download`	It allows the download of the source Microsoft Word document for knowledge articles, potentially affecting their search relevancy.
`sn_km_word.glide.knowman.word.xframe`	This property sets the domains that allow the Knowledge Management Word add-in to be embedded securely in Microsoft Word Online, affecting its availability.
`sn_kmf.resolution_framework.enabled`	This property controls whether the system automatically resolves issues related to the KMF Plug-in, impacting how incidents are managed.
`sn_sow_inc.enable_kb_template`	This boolean property activates the ability to generate Knowledge articles from incident templates in the SOW Workspace.
`taxonomy.category.content_auto_sync`	This property enables automatic synchronization of content associations with categories, streamlining content management processes.
`taxonomy.category.new_content_job_last_run`	It captures the execution timestamp of a specific scheduled job, helping track when new unconnected content was last processed.
`taxonomy.knowledge.bulk_evaluation`	This property allows for the bulk evaluation of knowledge base articles to enhance their visibility based on the employee center taxonomy.
`taxonomy.knowledge.translation.tokyo`	This boolean property determines whether baseline code is utilized for translating knowledge base articles in the Employee Center.