Property reference

glide.knowman.feedback.enable_actionable_feedback_for_rating

Creates an actionable feedback task when a knowledge article receives a rating at or below the configured threshold. A value of 0 or no value disables rating-based tasks; the setting applies only in portals and workspaces.

Default
Not set
Type
integer
Application
Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? It configures the threshold for generating actionable feedback tasks based on article ratings, allowing for targeted improvements in content.
What area does it affect? Knowledge Management
What does the default mean? No default value is documented in this property record.
When should you review it? Review this property when adjusting feedback mechanisms for article ratings in the portal or workspace.

Out of the box property record

Raw metadata from the property record.

Property name glide.knowman.feedback.enable_actionable_feedback_for_rating
Sys ID b9bde13e53730300cc376512a2dc34bb
Type integer
Application Global
Default value Not set
Description Create actionable feedback task when an article is rated at or lower than this value. 0 or no value indicates that actionable feedback tasks are not enabled for Rating type feedback. [Note: This property is applicable to portal and workspace only.]
Updated 2024-05-25 05:09:28

Sources

Official references and nearby text excerpts where this property appears.

Context preview Snippet 1
... actionable feedback task when an article is rated at or lower than this value. 0 or no value indicates that actionable feedback tasks are not enabled for Rating type feedback (glide.knowman.feedback.enable_actionable_feedback_for_rating) An actionable feedback task is created when an article is rated at or lower than this value. The article is rated on a scale of 1-5. • Type: Integer • ...

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