glide.knowman.preknowledge3.kb_version Determines whether a knowledge base is treated as Knowledge Management V3. When unset, the knowledge base is treated as the latest version; when set, it is treated as V3 only if its version is 3.
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? | Determines whether a knowledge base is treated as Knowledge Management V3, using the latest version when the setting is unset and version 3 when it is set. |
|---|---|
| What area does it affect? | Knowledge Management knowledge bases |
| What does the default mean? | No out of the box record exists and the scripts that read it pass no fallback value. |
| When should you review it? | Review when configuring a knowledge base version or changing how it is treated by Knowledge Management. |
No out of the box record exists. ServiceNow scripts read this property; create it to change the behavior.
| Property name | glide.knowman.preknowledge3.kb_version |
|---|---|
| Type | Not stated |
| Application | Not stated |
| Default value | Not set |
| Description | Not stated |
Official references and nearby text excerpts where this property appears.
Out of the box artefacts that read this property. Append the path to your instance URL to open the record and see how the value is used.
/sys_script_include.do?sys_id=39e84ab2d72121004792a1737e610306
glide.knowmanOther properties in the same namespace.
glide.knowman.ownership_group.enable_self_approval
This property enables self-approval for knowledge articles authored by members of an ownership group…
glide.knowman.ownership_group.enabled
This property activates the ownership group functionality, allowing for better organization and management…
glide.knowman.ownership_group.override
This property allows authors or revisers of knowledge articles to retain their contribute access when linked…
glide.knowman.portal_search_focus
This property enables the automatic focus of the cursor in the Knowledge portal's search box, streamlining…
glide.knowman.recent_tasks
This property determines how many recent tasks are displayed alongside an article, influencing user…
glide.knowman.recent_tasks.display
This property enables or disables the display of tasks with recently attached articles, impacting the…
glide.knowman.related.content.limit
Sets the maximum number of related published articles from the same knowledge base that appear alongside an…
glide.knowman.related.content.order
Sets the order value associated with related knowledge content, defaulting to “published.”