SN System Properties Reference
Property reference

glide.sc.portal.popular_items.optimize

Enables optimized queries for the Recent & Popular Items and SC Category Page widgets. With the default set to true, those widgets use the optimized query; setting it to false disables that query optimization.

Default
true
Type
boolean
Application
Not stated

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? Enables or disables optimized queries in the Recent & Popular Items and SC Category Page widgets, defaulting to enabled.
What area does it affect? Service Catalog portal widgets
What does the default mean? The default value is "true", which means this behavior is enabled by default.
When should you review it? Review when adjusting query optimization behavior for these catalog widgets.

Property record

No out of the box record exists. ServiceNow scripts read this property and use the default value shown until you create it.

Property name glide.sc.portal.popular_items.optimize
Type boolean
Application Not stated
Default value true
Description Not stated

Sources

Official references and nearby text excerpts where this property appears.

Used in

Out of the box artefacts that read this property. Append the path to your instance URL to open the record and see how the value is used.

Widget server script: Recent & Popular Items The property controls whether popular items use an optimized query, affecting how the portal retrieves items for users. It is read with a default of true, so optimization is enabled unless an administrator sets it otherwise. /sp_widget.do?sys_id=4fc1dd5387500300e0ef0cf888cb0baa
Widget server script: SC Category Page The popular-items loading logic reads this property to choose whether to use an optimized query: true enables it and false disables it, changing how popular catalog items are retrieved. The default is true. /sp_widget.do?sys_id=f2ff0622d7000200a9ad1e173e24d4f3

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All 158 properties in glide.sc →