Namespace

glide.sc

136 ServiceNow system properties in this namespace, with what each one does.

glide.sc.allow.checkout.clone This property determines whether cloning requests can occur during checkout, but it is not applicable if sc_layout is active.
glide.sc.allow.clone.roles This property defines a comma-separated list of roles that can utilize bulk ordering, impacting user access to this functionality.
glide.sc.allow.quantity This property defines a comma-separated list of roles permitted to use the quantity selector in the shopping cart, enhancing control over user capabilities.
glide.sc.allow_comment_on_closed_ritm This property allows comments to be added to closed service request items, enhancing user interaction and feedback.
glide.sc.approval.hover This boolean property determines whether the name of the pending approver is shown in the stage widget mouseover.
glide.sc.attachment_width This property configures the width of attachment fields, impacting how attachments are presented in forms and lists.
glide.sc.audit.variables This property activates the auditing feature for service catalog variable changes, allowing for detailed tracking of modifications.
glide.sc.auto.cart.address.reset This property ensures that catalog cart delivery addresses are automatically refreshed based on changes to a user's location.
glide.sc.auto_expand This property determines how many catalog items are displayed by default when users browse or search, enhancing visibility and accessibility of items.
glide.sc.builder.allow_create_from_scratch This property allows catalog_builder_developers to create new catalog items without predefined templates in the Catalog Builder.
glide.sc.builder.content_url This property defines the absolute or relative URL for help content associated with the catalog builder, impacting user support.
glide.sc.builder.item_filter_mode This property configures how service catalog items are filtered and displayed to users, impacting the overall usability of the service catalog.
glide.sc.builder.preview_portal_id This property sets the URL prefix for the portal page utilized in catalog item previews, impacting how users access item details.
glide.sc.builder.template_access This property controls whether users can interact with catalog items based on their access to the associated templates.
glide.sc.builder.va_preview_topic_id This property sets the sys_id for the Virtual Agent conversation that is utilized for item previews, impacting how items are presented to users.
glide.sc.can_search This property specifies a comma-separated list of roles that are allowed to perform searches in the service catalog, with a blank value granting access to all users.
glide.sc.cart.enabled This property activates the shopping cart functionality specifically for mobile employee interactions within the ServiceNow platform.
glide.sc.cat_view_use_popup_for_details This property determines whether item details are shown in a popup when users browse categories, improving accessibility to information.
glide.sc.catalogs.home.filter This property defines a comma-separated list of content types that can appear on the catalogs homepage, with a blank value allowing all types.
glide.sc.category.canview.override This property allows designated roles to view any category in the service catalog, overriding default entitlement restrictions.
glide.sc.cb.item.update_set_prefix This property allows customization of the naming convention for catalog item update sets, incorporating variables like template name, item name, and timestamp.
glide.sc.checkbox_width This property defines the pixel width of checkboxes, impacting their display across the platform.
glide.sc.checkout.cancel This property, when set to true, makes the cancel button visible on the checkout screen for end users, allowing them to cancel requests easily.
glide.sc.checkout.cancel.condition This property specifies the criteria that must be met for a user to cancel a request, enhancing control over request management.
glide.sc.checkout.request.number This property toggles the display of request item numbers on the checkout screen, affecting how line items are presented to users.
glide.sc.checkout.task.display This property enables or disables the display of tasks associated with requests on the order status page, enhancing user visibility of order-related tasks.
glide.sc.checkout.twostep This property configures the checkout process to require two steps instead of a single step, enhancing user interaction during catalog purchases.
glide.sc.checkout.twostep.back This property determines whether the 'Back to Catalog' button is displayed on the two-step checkout screen, facilitating easier navigation for users.
glide.sc.conversational.request.question.limit This property defines the threshold for the number of questions that can be handled in conversational requests, with a default limit of 10.
glide.sc.date_time_width This property configures the width of date and time fields, impacting how they are presented in forms and lists.
glide.sc.date_width This property configures the width of date fields in the ServiceNow user interface, affecting how dates are displayed and entered.
glide.sc.delivery_summary.name This boolean property configures the delivery plan summarizer to display the delivery task name instead of the short description, improving task identification.
glide.sc.duration_width This property configures the width of the duration input field, impacting how it appears in the user interface.
glide.sc.dynamic_category.max_cache_size This property determines the cache size for catalog items in dynamic categories, impacting how quickly top requests are retrieved.
glide.sc.email_width This property defines the width of email content in pixels, impacting how emails are displayed to recipients.
glide.sc.enable.save_as_draft.portal.esc This property allows users to save their form entries as drafts in the ESC portal, enhancing user experience by preventing data loss.
glide.sc.enable.save_as_draft.portal.mesp This property activates the option for users to save their work as a draft in the MESP portal, enhancing user experience by preventing data loss.
glide.sc.enable.save_as_draft.portal.sp This property activates the ability for users to save their form entries as drafts in the Service Portal, enhancing user experience and flexibility.
glide.sc.enable_order_now This property configures the 'Order Now' button to order only the selected item, rather than clearing the shopping cart.
glide.sc.enable_url_prefill This property determines whether catalog URLs are automatically pre-filled for users, enhancing the user experience by reducing manual input.
glide.sc.enhance.labels It modifies option labels to include pricing details, enhancing user clarity during selection.
glide.sc.entitlement.override This property configures which roles can override entitlement restrictions in the catalog, enabling broader access to catalog items for those roles.
glide.sc.ess.description This property determines which field is used for the description in the checkout form, defaulting to short_description if not specified.
glide.sc.guide.tab.validate This property enforces validation of mandatory fields during tab transitions in Order Guides, ensuring that essential information is provided before proceeding.
glide.sc.guide.two_step_use_custom_cart This property configures the shopping cart behavior to ensure that items from two-step order guides are processed separately from other cart items.
glide.sc.hide_variable_editor_background This boolean property controls the visibility of the border and background in the variable editor UI, enhancing the aesthetic appeal of the interface.
glide.sc.home.filter This property defines a comma-separated list of allowed content types for the catalog homepage, with a blank value permitting all types.
glide.sc.homepage.show.collapse This property toggles the rendering of the expand/collapse icon for category widgets, affecting how users interact with the service catalog homepage.
glide.sc.html_width This property configures the width of HTML content, affecting how it is rendered in various ServiceNow interfaces.
glide.sc.image.default.sc_cat_item This property defines the default image file used for service catalog items when no custom image is provided.
glide.sc.ip_width This property configures the display width for IP address fields, affecting how they are rendered in the user interface.
glide.sc.item.cannot_add_to_request This property defines a list of catalog item classes that are restricted from being added to ongoing requests, affecting how users interact with the service catalog.
glide.sc.item.cannot_show_price This property defines a list of catalog item classes that are configured to hide their prices from users in the ServiceNow catalog.
glide.sc.item.cannot_show_search This property defines a list of catalog item classes that will not show the search field, affecting how users interact with the catalog.
glide.sc.item.cannot_try_it This property lists the class names of catalog items that bypass the standard 'Try It' functionality, affecting how users can interact with those items.
glide.sc.item.copy.include_relationship This property defines the relationship tables that will be included during the 'Copy Item' action, allowing for a more comprehensive duplication of catalog items.
glide.sc.item.not_normal_cart_item This property lists catalog item class names that do not produce a normal cart item, affecting how items are processed in the ServiceNow catalog.
glide.sc.item.order_guide_exclusion This property defines a list of catalog item class names that are excluded from appearing in order guides, affecting how users interact with the catalog.
glide.sc.list_collector_width This property sets the pixel width of the List Collector, impacting how much content is visible to users in forms.
glide.sc.log.variable_actions This property logs client-side actions on variables, providing visibility into user interactions and changes.
glide.sc.lookup_multiple_choice_width This property defines the pixel width of the lookup multiple choice field, influencing how options are displayed to users.
glide.sc.lookup_select_box_width This property defines the pixel width of the lookup select box, impacting how selections are displayed to users.
glide.sc.macro_width This property sets the width for macros, impacting how they are rendered in the user interface.
glide.sc.macro_with_label_width This property defines the width of labels in custom macros, impacting how they are displayed in the user interface.
glide.sc.masked_migration_success This boolean property controls the visibility of migration success messages, masking them to enhance security.
glide.sc.masked_width This property sets the width for masked input fields, impacting how data is displayed and entered in the ServiceNow platform.
glide.sc.max_items This property configures the limit on the number of catalog items or categories shown in a preview section, impacting user experience in the ServiceNow catalog.
glide.sc.mobile.category.order_by This property configures the sorting method for catalog categories in the NOW Mobile app, affecting how users view and interact with categories.
glide.sc.mobile.include_desktop_only_items This property enables or disables the inclusion of 'Desktop only' items in the NOW Mobile interface, affecting item visibility for mobile users.
glide.sc.mobile.item_class_not_supported It defines a list of catalog item classes that cannot be accessed through the NOW Mobile app, impacting mobile user experience.
glide.sc.mobile.limit.description This property restricts the length of descriptions shown in mobile category and item listings, enhancing readability and user experience.
glide.sc.mobile.primary_color This property defines the primary button color used in the mobile catalog request interface, impacting visual consistency and user engagement.
glide.sc.mobile.unsupported_discover This property configures the user experience for items that cannot be accessed through the NOW Mobile application.
glide.sc.mobile_layout_sync.log This property configures the logging level for mobile layout synchronization, allowing for different levels of detail in log entries.
glide.sc.multi_line_text_width This property configures the width of multi-line text fields, affecting how text is displayed in the user interface.
glide.sc.multiple_choice_width This property defines the pixel width of multiple choice fields, impacting how choices are presented to users.
glide.sc.order_status.hide.back This boolean property determines whether the back button is visible on the order status page, enhancing user navigation control.
glide.sc.placeholder.image This property sets the filename for the default placeholder image shown for items that do not have an associated image.
glide.sc.portal.use_cart_v2_header This property configures the display of the Cart V2 widget within the Header Menu, affecting how users interact with the shopping cart.
glide.sc.price.display This property configures the display of prices and sub-totals in the service catalog cart, overriding default layout settings.
glide.sc.prioritise.user.location This property configures the system to use address details from a user's associated location record instead of the user record itself.
glide.sc.producer.add_to_wish_list_label This property sets the text displayed on the 'add-to-wish-list' button in record producers, allowing for customization of the user interface.
glide.sc.producer.allow_wish_list This property allows the saving of record producers to a user's wish list, enhancing user experience by providing easy access to frequently used items.
glide.sc.producer.redirect_url This property configures the URL to which users are redirected after a record producer successfully generates a record.
glide.sc.reference_width This property configures the width of reference fields, impacting how they are displayed in the user interface.
glide.sc.remove_inactive_cat_items_from_cart This property determines whether inactive catalog items are automatically removed from the user's cart during the shopping process.
glide.sc.render_order_guide_column This boolean property controls the visibility of the order guide in the cart preview and order status page, impacting how users interact with their orders.
glide.sc.req_for.roles This property defines a comma-separated list of roles that can modify the 'Requested for' field, influencing user access to address details.
glide.sc.req_for.roles.default This property determines whether users can request items for others when no roles are defined in the glide.sc.req_for.roles property.
glide.sc.request.add_item_write_access This boolean property controls write access permissions for users on the add_catalog_item UI page, impacting who can modify catalog items.
glide.sc.request_for.columns This property allows the configuration of extra columns in the 'request for' widget by defining fields from the sys_user table, separated by semicolons.
glide.sc.request_for.order_by This property specifies the ordering criteria for user matches displayed in the request for service catalog widget, allowing customization based on fields in the sys_user table.
glide.sc.request_for.query This property configures the query criteria for the 'request for' widget in the Service Catalog, influencing which items are displayed to users.
glide.sc.requested_for_width This property determines the pixel width of the 'Requested for' input field, affecting how much information can be displayed.
glide.sc.reset_cascade This boolean property controls the resetting of variable values in order guides when users return to a previous step.
glide.sc.reset_cascade_all It controls the behavior of variable resetting in order guides, ensuring all variables are cleared when a user navigates back.
glide.sc.restrict.quantity.changes This property restricts changes to the quantity of approved requested items, ensuring that only catalog_admin users can make such modifications.
glide.sc.round.delivery.times This property rounds delivery plans greater than one day to the nearest whole day when set to true, providing a simplified view of delivery times.
glide.sc.scale_width This property configures the width of numeric fields in ServiceNow forms, affecting how data is presented to users.
glide.sc.search.allow_empty_search This property determines whether users can execute searches in the service catalog without entering any search terms.
glide.sc.search.disabled_cats This property controls the inclusion of inactive category items in service catalog search results, enhancing user experience by filtering out irrelevant options.
glide.sc.search.exclude_catalogs This property configures which catalog items are excluded from search results based on specified sys_ids.
glide.sc.search.rowcount This property determines the limit on the number of service catalog items displayed in global search results, defaulting to 30.
glide.sc.search.suggestions This property controls the activation of search suggestions, allowing users to see relevant options as they type in search fields.
glide.sc.select_box_width This property sets the pixel width for select boxes, impacting how they are displayed across the platform.
glide.sc.show_additional_cats This property enables or disables the display of the additional categories section in catalog item views, impacting user navigation and item selection.
glide.sc.show_listing_breadcrumbs This property determines whether breadcrumbs for item categories are shown in search and browse listings, improving user navigation.
glide.sc.single_line_text_width This property configures the pixel width for single line text fields, affecting how much text can be displayed at once.
glide.sc.sog.empty_payload This property enables the creation of a failure record if the JSON payload is empty during the execution of a scriptable order guide.
glide.sc.sog.inactive_order_guide This boolean property controls the creation of failure records when a scriptable order guide is inactive, helping to manage order processing errors.
glide.sc.sog.invalid_order_guide_id This property enables the creation of failure records when an invalid order guide sys_id is encountered during processing.
glide.sc.sog.json_parsing This property determines whether a failure record is generated for general JSON parsing errors in scriptable order guides.
glide.sc.sog.mandatory_json_parameters This boolean property determines whether a failure record is created when required JSON parameters are missing in scriptable order guides.
glide.sc.sp.twostep This property controls whether an order confirmation popup appears during the checkout process, helping users verify their orders.
glide.sc.std_ticket.disable_lazy_load This property controls whether tabs on the standard ticket page load all at once or only when accessed, impacting page load times.
glide.sc.ui_page_width This property defines the pixel width for UI pages, affecting how content is rendered and viewed by users.
glide.sc.ui_policy.variable_set_run_first This property determines whether UI policies for variable sets are executed first in the ServiceNow platform, affecting how form behaviors are applied.
glide.sc.url_width This property sets the character limit for URL display, impacting how URLs are rendered in various ServiceNow components.
glide.sc.use_breadcrumb_links.cms This property configures breadcrumb links for service catalog pages accessed via a CMS site, improving user navigation.
glide.sc.use_cart_layouts This property determines whether sc_layout driven cart macros are utilized in the ServiceNow cart functionality, affecting how items are displayed.
glide.sc.use_custom_pricegenerator This property determines whether custom scripts are utilized for calculating prices in the catalog, impacting how pricing is generated for items.
glide.sc.use_sub_cat_section This property determines whether subcategories are shown in a dedicated panel during category view, improving visibility and accessibility for users.
glide.sc.use_user_criteria This property determines whether User Criteria is utilized for defining access permissions to catalog items and categories in ServiceNow.
glide.sc.user_criteria_migration This property allows the inclusion of user criteria and entitlement lists in the catalog during migration, facilitating better management of access and permissions.
glide.sc.va.inline_render.question.limit This property defines the threshold for inline rendering of questions, preventing performance issues when the limit is exceeded.
glide.sc.va.reference_question_choices.limit This property defines the upper limit of choices for reference questions, ensuring that conversational requests remain functional within the specified threshold.
glide.sc.va.render_type.legacy This boolean property determines whether non-conversational catalog items are opened in a new tab, enhancing user accessibility.
glide.sc.variable.attachment.default_max_size This property defines the default maximum size for attachment variables, limiting the size of files that can be uploaded.
glide.sc.variable.attachment.delete.v2 This property enables the automatic deletion of attachments from the system when they are modified or removed in the form context.
glide.sc.variable.reference.clickthrough This property controls whether users can click through to view details of referenced records via the info-icon on reference variables.
glide.sc.variable.snapshot This property configures the display of variables on request items, either showing them in order or merging them based on their values.
glide.sc.version.update.behaviour This property specifies whether the 'Updated by' field is automatically updated to 'system' when a catalog item's version changes due to related record modifications.
glide.sc.wide_line_text_width This property defines the pixel width for wide single line text fields, impacting how text is displayed in forms and lists.
glide.sc.wizard.template.feedback_panel.template_details This property defines the specific feedback panel used in the Template details step of the ServiceNow wizard for templates.
glide.sc.wizard.template.feedback_panel.template_override This property defines which feedback panel is used in the Overrides step of the template mode for ServiceNow.
glide.sc.yes_no_width This property sets the width for Yes/No choice fields, impacting how they are presented in forms and lists.