Namespace
glide.sc
136 ServiceNow system properties in this namespace, with what each one does.
glide.sc.allow.checkout.clone |
This property determines whether cloning requests can occur during checkout, but it is not applicable if sc_layout is active. |
glide.sc.allow.clone.roles |
This property defines a comma-separated list of roles that can utilize bulk ordering, impacting user access to this functionality. |
glide.sc.allow.quantity |
This property defines a comma-separated list of roles permitted to use the quantity selector in the shopping cart, enhancing control over user capabilities. |
glide.sc.allow_comment_on_closed_ritm |
This property allows comments to be added to closed service request items, enhancing user interaction and feedback. |
glide.sc.approval.hover |
This boolean property determines whether the name of the pending approver is shown in the stage widget mouseover. |
glide.sc.attachment_width |
This property configures the width of attachment fields, impacting how attachments are presented in forms and lists. |
glide.sc.audit.variables |
This property activates the auditing feature for service catalog variable changes, allowing for detailed tracking of modifications. |
glide.sc.auto.cart.address.reset |
This property ensures that catalog cart delivery addresses are automatically refreshed based on changes to a user's location. |
glide.sc.auto_expand |
This property determines how many catalog items are displayed by default when users browse or search, enhancing visibility and accessibility of items. |
glide.sc.builder.allow_create_from_scratch |
This property allows catalog_builder_developers to create new catalog items without predefined templates in the Catalog Builder. |
glide.sc.builder.content_url |
This property defines the absolute or relative URL for help content associated with the catalog builder, impacting user support. |
glide.sc.builder.item_filter_mode |
This property configures how service catalog items are filtered and displayed to users, impacting the overall usability of the service catalog. |
glide.sc.builder.preview_portal_id |
This property sets the URL prefix for the portal page utilized in catalog item previews, impacting how users access item details. |
glide.sc.builder.template_access |
This property controls whether users can interact with catalog items based on their access to the associated templates. |
glide.sc.builder.va_preview_topic_id |
This property sets the sys_id for the Virtual Agent conversation that is utilized for item previews, impacting how items are presented to users. |
glide.sc.can_search |
This property specifies a comma-separated list of roles that are allowed to perform searches in the service catalog, with a blank value granting access to all users. |
glide.sc.cart.enabled |
This property activates the shopping cart functionality specifically for mobile employee interactions within the ServiceNow platform. |
glide.sc.cat_view_use_popup_for_details |
This property determines whether item details are shown in a popup when users browse categories, improving accessibility to information. |
glide.sc.catalogs.home.filter |
This property defines a comma-separated list of content types that can appear on the catalogs homepage, with a blank value allowing all types. |
glide.sc.category.canview.override |
This property allows designated roles to view any category in the service catalog, overriding default entitlement restrictions. |
glide.sc.cb.item.update_set_prefix |
This property allows customization of the naming convention for catalog item update sets, incorporating variables like template name, item name, and timestamp. |
glide.sc.checkbox_width |
This property defines the pixel width of checkboxes, impacting their display across the platform. |
glide.sc.checkout.cancel |
This property, when set to true, makes the cancel button visible on the checkout screen for end users, allowing them to cancel requests easily. |
glide.sc.checkout.cancel.condition |
This property specifies the criteria that must be met for a user to cancel a request, enhancing control over request management. |
glide.sc.checkout.request.number |
This property toggles the display of request item numbers on the checkout screen, affecting how line items are presented to users. |
glide.sc.checkout.task.display |
This property enables or disables the display of tasks associated with requests on the order status page, enhancing user visibility of order-related tasks. |
glide.sc.checkout.twostep |
This property configures the checkout process to require two steps instead of a single step, enhancing user interaction during catalog purchases. |
glide.sc.checkout.twostep.back |
This property determines whether the 'Back to Catalog' button is displayed on the two-step checkout screen, facilitating easier navigation for users. |
glide.sc.conversational.request.question.limit |
This property defines the threshold for the number of questions that can be handled in conversational requests, with a default limit of 10. |
glide.sc.date_time_width |
This property configures the width of date and time fields, impacting how they are presented in forms and lists. |
glide.sc.date_width |
This property configures the width of date fields in the ServiceNow user interface, affecting how dates are displayed and entered. |
glide.sc.delivery_summary.name |
This boolean property configures the delivery plan summarizer to display the delivery task name instead of the short description, improving task identification. |
glide.sc.duration_width |
This property configures the width of the duration input field, impacting how it appears in the user interface. |
glide.sc.dynamic_category.max_cache_size |
This property determines the cache size for catalog items in dynamic categories, impacting how quickly top requests are retrieved. |
glide.sc.email_width |
This property defines the width of email content in pixels, impacting how emails are displayed to recipients. |
glide.sc.enable.save_as_draft.portal.esc |
This property allows users to save their form entries as drafts in the ESC portal, enhancing user experience by preventing data loss. |
glide.sc.enable.save_as_draft.portal.mesp |
This property activates the option for users to save their work as a draft in the MESP portal, enhancing user experience by preventing data loss. |
glide.sc.enable.save_as_draft.portal.sp |
This property activates the ability for users to save their form entries as drafts in the Service Portal, enhancing user experience and flexibility. |
glide.sc.enable_order_now |
This property configures the 'Order Now' button to order only the selected item, rather than clearing the shopping cart. |
glide.sc.enable_url_prefill |
This property determines whether catalog URLs are automatically pre-filled for users, enhancing the user experience by reducing manual input. |
glide.sc.enhance.labels |
It modifies option labels to include pricing details, enhancing user clarity during selection. |
glide.sc.entitlement.override |
This property configures which roles can override entitlement restrictions in the catalog, enabling broader access to catalog items for those roles. |
glide.sc.ess.description |
This property determines which field is used for the description in the checkout form, defaulting to short_description if not specified. |
glide.sc.guide.tab.validate |
This property enforces validation of mandatory fields during tab transitions in Order Guides, ensuring that essential information is provided before proceeding. |
glide.sc.guide.two_step_use_custom_cart |
This property configures the shopping cart behavior to ensure that items from two-step order guides are processed separately from other cart items. |
glide.sc.hide_variable_editor_background |
This boolean property controls the visibility of the border and background in the variable editor UI, enhancing the aesthetic appeal of the interface. |
glide.sc.home.filter |
This property defines a comma-separated list of allowed content types for the catalog homepage, with a blank value permitting all types. |
glide.sc.homepage.show.collapse |
This property toggles the rendering of the expand/collapse icon for category widgets, affecting how users interact with the service catalog homepage. |
glide.sc.html_width |
This property configures the width of HTML content, affecting how it is rendered in various ServiceNow interfaces. |
glide.sc.image.default.sc_cat_item |
This property defines the default image file used for service catalog items when no custom image is provided. |
glide.sc.ip_width |
This property configures the display width for IP address fields, affecting how they are rendered in the user interface. |
glide.sc.item.cannot_add_to_request |
This property defines a list of catalog item classes that are restricted from being added to ongoing requests, affecting how users interact with the service catalog. |
glide.sc.item.cannot_show_price |
This property defines a list of catalog item classes that are configured to hide their prices from users in the ServiceNow catalog. |
glide.sc.item.cannot_show_search |
This property defines a list of catalog item classes that will not show the search field, affecting how users interact with the catalog. |
glide.sc.item.cannot_try_it |
This property lists the class names of catalog items that bypass the standard 'Try It' functionality, affecting how users can interact with those items. |
glide.sc.item.copy.include_relationship |
This property defines the relationship tables that will be included during the 'Copy Item' action, allowing for a more comprehensive duplication of catalog items. |
glide.sc.item.not_normal_cart_item |
This property lists catalog item class names that do not produce a normal cart item, affecting how items are processed in the ServiceNow catalog. |
glide.sc.item.order_guide_exclusion |
This property defines a list of catalog item class names that are excluded from appearing in order guides, affecting how users interact with the catalog. |
glide.sc.list_collector_width |
This property sets the pixel width of the List Collector, impacting how much content is visible to users in forms. |
glide.sc.log.variable_actions |
This property logs client-side actions on variables, providing visibility into user interactions and changes. |
glide.sc.lookup_multiple_choice_width |
This property defines the pixel width of the lookup multiple choice field, influencing how options are displayed to users. |
glide.sc.lookup_select_box_width |
This property defines the pixel width of the lookup select box, impacting how selections are displayed to users. |
glide.sc.macro_width |
This property sets the width for macros, impacting how they are rendered in the user interface. |
glide.sc.macro_with_label_width |
This property defines the width of labels in custom macros, impacting how they are displayed in the user interface. |
glide.sc.masked_migration_success |
This boolean property controls the visibility of migration success messages, masking them to enhance security. |
glide.sc.masked_width |
This property sets the width for masked input fields, impacting how data is displayed and entered in the ServiceNow platform. |
glide.sc.max_items |
This property configures the limit on the number of catalog items or categories shown in a preview section, impacting user experience in the ServiceNow catalog. |
glide.sc.mobile.category.order_by |
This property configures the sorting method for catalog categories in the NOW Mobile app, affecting how users view and interact with categories. |
glide.sc.mobile.include_desktop_only_items |
This property enables or disables the inclusion of 'Desktop only' items in the NOW Mobile interface, affecting item visibility for mobile users. |
glide.sc.mobile.item_class_not_supported |
It defines a list of catalog item classes that cannot be accessed through the NOW Mobile app, impacting mobile user experience. |
glide.sc.mobile.limit.description |
This property restricts the length of descriptions shown in mobile category and item listings, enhancing readability and user experience. |
glide.sc.mobile.primary_color |
This property defines the primary button color used in the mobile catalog request interface, impacting visual consistency and user engagement. |
glide.sc.mobile.unsupported_discover |
This property configures the user experience for items that cannot be accessed through the NOW Mobile application. |
glide.sc.mobile_layout_sync.log |
This property configures the logging level for mobile layout synchronization, allowing for different levels of detail in log entries. |
glide.sc.multi_line_text_width |
This property configures the width of multi-line text fields, affecting how text is displayed in the user interface. |
glide.sc.multiple_choice_width |
This property defines the pixel width of multiple choice fields, impacting how choices are presented to users. |
glide.sc.order_status.hide.back |
This boolean property determines whether the back button is visible on the order status page, enhancing user navigation control. |
glide.sc.placeholder.image |
This property sets the filename for the default placeholder image shown for items that do not have an associated image. |
glide.sc.portal.use_cart_v2_header |
This property configures the display of the Cart V2 widget within the Header Menu, affecting how users interact with the shopping cart. |
glide.sc.price.display |
This property configures the display of prices and sub-totals in the service catalog cart, overriding default layout settings. |
glide.sc.prioritise.user.location |
This property configures the system to use address details from a user's associated location record instead of the user record itself. |
glide.sc.producer.add_to_wish_list_label |
This property sets the text displayed on the 'add-to-wish-list' button in record producers, allowing for customization of the user interface. |
glide.sc.producer.allow_wish_list |
This property allows the saving of record producers to a user's wish list, enhancing user experience by providing easy access to frequently used items. |
glide.sc.producer.redirect_url |
This property configures the URL to which users are redirected after a record producer successfully generates a record. |
glide.sc.reference_width |
This property configures the width of reference fields, impacting how they are displayed in the user interface. |
glide.sc.remove_inactive_cat_items_from_cart |
This property determines whether inactive catalog items are automatically removed from the user's cart during the shopping process. |
glide.sc.render_order_guide_column |
This boolean property controls the visibility of the order guide in the cart preview and order status page, impacting how users interact with their orders. |
glide.sc.req_for.roles |
This property defines a comma-separated list of roles that can modify the 'Requested for' field, influencing user access to address details. |
glide.sc.req_for.roles.default |
This property determines whether users can request items for others when no roles are defined in the glide.sc.req_for.roles property. |
glide.sc.request.add_item_write_access |
This boolean property controls write access permissions for users on the add_catalog_item UI page, impacting who can modify catalog items. |
glide.sc.request_for.columns |
This property allows the configuration of extra columns in the 'request for' widget by defining fields from the sys_user table, separated by semicolons. |
glide.sc.request_for.order_by |
This property specifies the ordering criteria for user matches displayed in the request for service catalog widget, allowing customization based on fields in the sys_user table. |
glide.sc.request_for.query |
This property configures the query criteria for the 'request for' widget in the Service Catalog, influencing which items are displayed to users. |
glide.sc.requested_for_width |
This property determines the pixel width of the 'Requested for' input field, affecting how much information can be displayed. |
glide.sc.reset_cascade |
This boolean property controls the resetting of variable values in order guides when users return to a previous step. |
glide.sc.reset_cascade_all |
It controls the behavior of variable resetting in order guides, ensuring all variables are cleared when a user navigates back. |
glide.sc.restrict.quantity.changes |
This property restricts changes to the quantity of approved requested items, ensuring that only catalog_admin users can make such modifications. |
glide.sc.round.delivery.times |
This property rounds delivery plans greater than one day to the nearest whole day when set to true, providing a simplified view of delivery times. |
glide.sc.scale_width |
This property configures the width of numeric fields in ServiceNow forms, affecting how data is presented to users. |
glide.sc.search.allow_empty_search |
This property determines whether users can execute searches in the service catalog without entering any search terms. |
glide.sc.search.disabled_cats |
This property controls the inclusion of inactive category items in service catalog search results, enhancing user experience by filtering out irrelevant options. |
glide.sc.search.exclude_catalogs |
This property configures which catalog items are excluded from search results based on specified sys_ids. |
glide.sc.search.rowcount |
This property determines the limit on the number of service catalog items displayed in global search results, defaulting to 30. |
glide.sc.search.suggestions |
This property controls the activation of search suggestions, allowing users to see relevant options as they type in search fields. |
glide.sc.select_box_width |
This property sets the pixel width for select boxes, impacting how they are displayed across the platform. |
glide.sc.show_additional_cats |
This property enables or disables the display of the additional categories section in catalog item views, impacting user navigation and item selection. |
glide.sc.show_listing_breadcrumbs |
This property determines whether breadcrumbs for item categories are shown in search and browse listings, improving user navigation. |
glide.sc.single_line_text_width |
This property configures the pixel width for single line text fields, affecting how much text can be displayed at once. |
glide.sc.sog.empty_payload |
This property enables the creation of a failure record if the JSON payload is empty during the execution of a scriptable order guide. |
glide.sc.sog.inactive_order_guide |
This boolean property controls the creation of failure records when a scriptable order guide is inactive, helping to manage order processing errors. |
glide.sc.sog.invalid_order_guide_id |
This property enables the creation of failure records when an invalid order guide sys_id is encountered during processing. |
glide.sc.sog.json_parsing |
This property determines whether a failure record is generated for general JSON parsing errors in scriptable order guides. |
glide.sc.sog.mandatory_json_parameters |
This boolean property determines whether a failure record is created when required JSON parameters are missing in scriptable order guides. |
glide.sc.sp.twostep |
This property controls whether an order confirmation popup appears during the checkout process, helping users verify their orders. |
glide.sc.std_ticket.disable_lazy_load |
This property controls whether tabs on the standard ticket page load all at once or only when accessed, impacting page load times. |
glide.sc.ui_page_width |
This property defines the pixel width for UI pages, affecting how content is rendered and viewed by users. |
glide.sc.ui_policy.variable_set_run_first |
This property determines whether UI policies for variable sets are executed first in the ServiceNow platform, affecting how form behaviors are applied. |
glide.sc.url_width |
This property sets the character limit for URL display, impacting how URLs are rendered in various ServiceNow components. |
glide.sc.use_breadcrumb_links.cms |
This property configures breadcrumb links for service catalog pages accessed via a CMS site, improving user navigation. |
glide.sc.use_cart_layouts |
This property determines whether sc_layout driven cart macros are utilized in the ServiceNow cart functionality, affecting how items are displayed. |
glide.sc.use_custom_pricegenerator |
This property determines whether custom scripts are utilized for calculating prices in the catalog, impacting how pricing is generated for items. |
glide.sc.use_sub_cat_section |
This property determines whether subcategories are shown in a dedicated panel during category view, improving visibility and accessibility for users. |
glide.sc.use_user_criteria |
This property determines whether User Criteria is utilized for defining access permissions to catalog items and categories in ServiceNow. |
glide.sc.user_criteria_migration |
This property allows the inclusion of user criteria and entitlement lists in the catalog during migration, facilitating better management of access and permissions. |
glide.sc.va.inline_render.question.limit |
This property defines the threshold for inline rendering of questions, preventing performance issues when the limit is exceeded. |
glide.sc.va.reference_question_choices.limit |
This property defines the upper limit of choices for reference questions, ensuring that conversational requests remain functional within the specified threshold. |
glide.sc.va.render_type.legacy |
This boolean property determines whether non-conversational catalog items are opened in a new tab, enhancing user accessibility. |
glide.sc.variable.attachment.default_max_size |
This property defines the default maximum size for attachment variables, limiting the size of files that can be uploaded. |
glide.sc.variable.attachment.delete.v2 |
This property enables the automatic deletion of attachments from the system when they are modified or removed in the form context. |
glide.sc.variable.reference.clickthrough |
This property controls whether users can click through to view details of referenced records via the info-icon on reference variables. |
glide.sc.variable.snapshot |
This property configures the display of variables on request items, either showing them in order or merging them based on their values. |
glide.sc.version.update.behaviour |
This property specifies whether the 'Updated by' field is automatically updated to 'system' when a catalog item's version changes due to related record modifications. |
glide.sc.wide_line_text_width |
This property defines the pixel width for wide single line text fields, impacting how text is displayed in forms and lists. |
glide.sc.wizard.template.feedback_panel.template_details |
This property defines the specific feedback panel used in the Template details step of the ServiceNow wizard for templates. |
glide.sc.wizard.template.feedback_panel.template_override |
This property defines which feedback panel is used in the Overrides step of the template mode for ServiceNow. |
glide.sc.yes_no_width |
This property sets the width for Yes/No choice fields, impacting how they are presented in forms and lists. |