Property reference

glide.sc.use_cart_layouts

Enables Service Catalog cart macros driven by sc_layout. When enabled by default, requests can retain parent-record associations, and catalog wish lists can use the cart layout.

Default
true
Type
boolean
Application
Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property determines whether sc_layout driven cart macros are utilized in the ServiceNow cart functionality, affecting how items are displayed.
What area does it affect? Shopping Cart Functionality
What does the default mean? The default value is "true", which means this behavior is enabled by default.
When should you review it? Review this property when customizing cart layouts or troubleshooting cart display issues.

Out of the box property record

Raw metadata from the property record.

Property name glide.sc.use_cart_layouts
Sys ID b10cd4819311220042cf530b547ffb78
Type boolean
Application Global
Default value true
Description Use the sc_layout driven cart macros (default true)
Updated 2024-05-25 04:27:05

Sources

Official references and nearby text excerpts where this property appears.

Context preview Snippet 1
... a field to the service catalog checkout This is an example of adding a Company field to the checkout below the Requested for field using non-cart layout macros, that is, glide.sc.use_cart_layouts is false. © 2026 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc., in the United States ...
Context preview Snippet 2
... script in the script block of the record producer: var incRPUtil = new LinkRecordProducerToIncident(); incRPUtil.linkRecordProducerToParentIncident(RP.getParameterValu e('sysparm_req_parent'), current); Note: If you set the Use the sc_layout driven cart macros (default true) (glide.sc.use_cart_layouts) property to false and create a request from an incident, the request is not associated with the incident. Procedure 1. Navigate to All > Incident > Open. Note: If the ...
Context preview Snippet 3
... site definition has the Use external cart option selected, include this block in the site so users can interact with their catalog cart. Catalog cart block is available when the glide.sc.use_cart_layouts property is set to false. Related topics Content blocks Configure a content block Types of content blocks Customize the list block List blocks are content blocks that dynamically generate a ...
Context preview Snippet 4
... 5. Reimplement any cart layout customizations that you want to maintain in the upgraded instance by configuring widget macros. 6. To enable cart layouts, set the service catalog system property glide.sc.use_cart_layouts to Yes. Legacy flexible checkout and delivery forms ServiceNow includes several options that provide administrators some control over content in service catalog template-driven forms. Some service catalog forms, such as ...

More in glide.sc

Other properties in the same namespace.

All 143 properties in glide.sc →