SN System Properties Reference
Property reference

glide.service_portal.enable_human_readable_urls

Enables human-readable keywords in Service Portal page URLs. With the default value of true, configured portal pages can use readable URL terms; setting it to false disables the feature and avoids 301 redirects to human-readable URLs.

Default
true
Type
boolean
Application
Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property toggles the human readable URLs feature for portals, enhancing URL clarity and usability.
What area does it affect? Service Portal
What does the default mean? The default value is "true", which means this behavior is enabled by default.
When should you review it? Review this property when configuring portal settings or optimizing user navigation.

Out of the box property record

Raw metadata from the property record.

Property name glide.service_portal.enable_human_readable_urls
Sys ID f84bf2e2770111103b0efc3eaf5a9964
Type boolean
Application Global
Default value true
Description Global switch to turn on/off the human readable URLs feature for the portals. This avoids 301 redirection to the human readable urls.
Updated 2024-05-25 04:06:03

Sources

Official references and nearby text excerpts where this property appears.

Brazil docs Add human readable keywords to page URLs ↗
Context preview Snippet 1
... the category and name of a catalog item are added as keywords: • https://<instance>/kb/en/faq/what-is-a-cookie? id=kb_article_view&sysparm_article=KB0000007 • https://<instance>/sp/es/hardware/developer-laptop-mac? id=sc_cat_item&sys_id=774906834fbb4200086eeed18110c737 Note: To turn off human readable URLs for an instance, add the glide.service_portal.enable_human_readable_urls property to the System Properties [sys_properties] table and set the value to false. Procedure 1. Navigate to All > Service Portal > Pages. 2. Select a page. 3. Optional: Use ...
Brazil docs Enable Human Readable URLs for the Knowledge Article View page ↗
Context preview Snippet 2
... Readable URLs feature for the Knowledge Article View page. Beginning with the Brazil release, this feature is enabled by default. Note: To disable the Human Readable URLs feature, change the glide.service_portal.enable_human_readable_urls system property value to false. Procedure 1. Navigate to All > Service Portal > Pages. 2. On the Pages form, search for the ID kb_article_view and select it. 3. In ...
Additional source link Another external reference for this property
Open reference

More in glide.service_portal

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All 51 properties in glide.service_portal →