Property reference

`glide.sp.analytics.enabled.portals`

The glide.sp.analytics.enabled.portals property enables user analytics tracking for specified Service Portals. Admins should review this setting to ensure that tracking is appropriately configured for their portals, as it defaults to tracking the base system Service Portal.

Default: Not stated
Type: string
Application: Not stated

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do?	This property activates user analytics tracking for designated Service Portals, allowing for data collection on user interactions.
What area does it affect?	Service Portal analytics
What does the default mean?	No default value is stated in the ServiceNow documentation.
When should you review it?	Review this property when configuring or updating Service Portals to ensure accurate analytics tracking.

Property record

Facts stated in the ServiceNow documentation. No out of the box record has been read from an instance yet.

Property name	`glide.sp.analytics.enabled.portals`
Type	string
Application	Not stated
Default value	Not stated
Description	Not stated

Sources

Official references and nearby text excerpts where this property appears.

Brazil docs View supporting context

Context preview Snippet 1

... glide.analytics.tracking.force_allowed.portals Turns off the user consent pop-up for specified portals. • Type: string • Default value: none glide.analytics.tracking.restricted.portals Turns off user analytics tracking for specified portals. This property overrides the glide.sp.analytics.enabled.portals property. You specify a portal by pasting its sys_id in the Value field. To specify multiple portals, enter a comma-separated list with no spaces. • Type: string • Default value: ...

More in `glide.sp`

Other properties in the same namespace.

glide.sp.cache.enabled This property controls whether caching is active in the Service Portal, directly impacting response times and glide.sp.date_picker.validation.enable This property controls whether the date picker field validation is active, impacting form submission processes glide.sp.debug This boolean property, when set to true, activates debug logging for Service Portal scripts, aiding in identif glide.sp.entitlement.override It allows specified roles to access Service Portal content without being restricted by User Criteria, enhancin glide.sp.honour.kb.search.order This property configures the inclusion of sys_view_count in the KBFacet API, influencing the sorting behavior glide.sp.otto_onboarding.suppressed_portals This property specifies which Service Portal instances will not display the Otto onboarding feature, allowing glide.sp.polaris.theme.allowed.portals This property defines a list of sys_ids for service portals that are permitted to use the Polaris Light Theme, glide.sp.polaris.theme.portal_id This property sets the unique identifier for the Polaris Light Theme used in the Service Portal, impacting the

All 15 properties in glide.sp →