Key questions about this property
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? |
Sets whether the Employee Center footer treats web chat as enabled; an unset property defaults to false. |
| What area does it affect? |
Employee Center web chat |
| What does the default mean? |
The default value is "false", which means this behavior is disabled by default. |
| When should you review it? |
When changing whether web chat is enabled in the Employee Center footer |
Property record
No out of the box record exists. ServiceNow scripts read this property and use the default value shown until you create it.
| Property name |
sn_ex_mw_chat_int.webchat.enabled |
| Type |
boolean |
| Application |
Not stated |
| Default value |
false |
| Description |
Not stated |
Sources
Official references and nearby text excerpts where this property appears.
Used in
Out of the box artefacts that read this property. Append the path to your instance URL to open the record and see how the value is used.
Widget server script: Employee Center Footer
The setting controls whether web chat is enabled, and the script reads it to provide that status to the widget; it does not directly change admin behavior. If unset, it defaults to false.
/sp_widget.do?sys_id=ce046d5773603010c94f54eb7df6a7ec
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