Property reference

`sn_uni_req.com.snc.ur.record_producer.parent.exclude`

The property defines parent tables that should not generate a Universal Request (UR) when using record producers. Admins should review this setting to ensure that unwanted parent tables do not trigger UR creation, maintaining cleaner request management.

Default: sn_hr_core_task,sn_uni_task_universal_task
Type: string
Application: Universal Request

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do?	It excludes specified parent tables from creating a Universal Request when a record producer is used, streamlining the request process.
What area does it affect?	Universal Request management
What does the default mean?	The default value is "sn_hr_core_task,sn_uni_task_universal_task", which is the baseline setting used unless it is changed.
When should you review it?	Review this property when configuring record producers or adjusting UR creation rules.

Out of the box property record

Raw metadata from the property record.

Property name	`sn_uni_req.com.snc.ur.record_producer.parent.exclude`
Sys ID	`79f0c7e3eb722010c629b57159522855`
Type	string
Application	Universal Request
Default value	`sn_hr_core_task,sn_uni_task_universal_task`
Description	Define parent tables that should not create a UR for record producers
Updated	2025-08-04 03:36:22

Sources

Official references and nearby text excerpts where this property appears.

Brazil docs View supporting context

Context preview Snippet 1

... sn_uni_req.com.snc.universal_request.transfer.auto.map The list of fields that must be automatically mapped with UR fields for direct transfer between departments. Define parent tables that should not create a UR for record producers sn_uni_req.com.snc.ur.record_producer.parent.exclude Excludes the specified parent tables when a UR is created from a record producer. General email address for Universal Requests sn_uni_req.ur_email Creates a universal request when an email is received ...

More in `sn_uni_req`

Other properties in the same namespace.

sn_uni_req.com.snc.universal_request.copy.attach It allows attachments associated with a universal request to be automatically copied to a target record, enhan sn_uni_req.com.snc.universal_request.copy.attributes It defines a list of attributes that are transferred from the originating universal request to new records cre sn_uni_req.com.snc.universal_request.copy.enable This property allows users to duplicate the details of an existing Universal Request, streamlining the process sn_uni_req.com.snc.universal_request.transfer.auto.map It specifies the fields, such as short_description and priority, that will be automatically mapped for UR tran sn_uni_req.com.snc.ur.request_integration This property activates the creation of universal requests from catalog item submissions, enhancing the integr sn_uni_req.min_admin_count It defines the minimum count of active scoped UR admin users needed to maintain access and functionality withi sn_uni_req.transfer_type This property configures the transfer type for primary tickets, allowing selection between routing to Universa sn_uni_req.universal_request_needs_resolution_review_state This property sets the state and reason for review in the Universal Request application using a comma-separate

All 14 properties in sn_uni_req →