Namespace

`sn_uni_req`

14 ServiceNow system properties in this namespace, with what each one does.

`sn_uni_req.associated_ticket`	This property specifies whether associated tickets are created at the department level or service level, affecting how agents manage inter-departmental requests.
`sn_uni_req.com.snc.universal_request.copy.attach`	It allows attachments associated with a universal request to be automatically copied to a target record, enhancing data integrity and user experience.
`sn_uni_req.com.snc.universal_request.copy.attributes`	It defines a list of attributes that are transferred from the originating universal request to new records created in the Universal Request application.
`sn_uni_req.com.snc.universal_request.copy.enable`	This property allows users to duplicate the details of an existing Universal Request, streamlining the process of creating new requests based on previous ones.
`sn_uni_req.com.snc.universal_request.transfer.auto.map`	It specifies the fields, such as short_description and priority, that will be automatically mapped for UR transfers, facilitating smoother inter-departmental communication.
`sn_uni_req.com.snc.ur.record_producer.parent.exclude`	It excludes specified parent tables from creating a Universal Request when a record producer is used, streamlining the request process.
`sn_uni_req.com.snc.ur.request_integration`	This property activates the creation of universal requests from catalog item submissions, enhancing the integration between Request Management and Universal Request.
`sn_uni_req.min_admin_count`	It defines the minimum count of active scoped UR admin users needed to maintain access and functionality within the Universal Request application.
`sn_uni_req.transfer_type`	This property configures the transfer type for primary tickets, allowing selection between routing to Universal Request or a specific department.
`sn_uni_req.universal_request_needs_resolution_review_state`	This property sets the state and reason for review in the Universal Request application using a comma-separated key-value format.
`sn_uni_req.universal_request_portal`	It specifies the suffix of the portal to which Universal Request links are redirected, affecting how users access related services.
`sn_uni_req.universal_request_route_state`	This property configures the state and reason for a primary ticket's transition back to Universal Request, affecting how tickets are processed.
`sn_uni_req.universal_request_show_service_transition`	It controls the visibility of additional comments related to department transitions in Universal Request submissions.
`sn_uni_req.ur_email`	It configures the email address that triggers the automatic creation of universal requests when emails are received, enhancing response efficiency.