Property reference

`sn_uni_req.com.snc.universal_request.copy.attributes`

This property specifies which attributes from the original universal request will be copied to new records. It defaults to copying priority, short description, and description, which is crucial for maintaining context in service requests.

Default: priority,short_description,description
Type: string
Application: Universal Request

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do?	It defines a list of attributes that are transferred from the originating universal request to new records created in the Universal Request application.
What area does it affect?	Universal Request application
What does the default mean?	The default value is "priority,short_description,description", which is the baseline setting used unless it is changed.
When should you review it?	Review this property when configuring how details are transferred between universal requests.

Out of the box property record

Raw metadata from the property record.

Property name	`sn_uni_req.com.snc.universal_request.copy.attributes`
Sys ID	`ccc6a91c73120010888b6238edf6a71d`
Type	string
Application	Universal Request
Default value	`priority,short_description,description`
Description	List of attributes (comma-separated) that will be copied from the originating universal request
Updated	2025-08-04 03:36:21

Sources

Official references and nearby text excerpts where this property appears.

Brazil docs View supporting context

Context preview Snippet 1

... from originating universal request sn_uni_req.com.snc.universal_request.copy.attach Copies an attachment of an UR record to a target record. List of attributes (comma- separated) that will be copied from the originating universal request sn_uni_req.com.snc.universal_request.copy.attributes List of attributes that will be copied from the originating Universal Request record. Transfer type Select the transfer type to determine how the primary ticket is handled sn_uni_req.transfer_type Determines how ...

More in `sn_uni_req`

Other properties in the same namespace.

sn_uni_req.associated_ticket This property specifies whether associated tickets are created at the department level or service level, affec sn_uni_req.com.snc.universal_request.copy.attach It allows attachments associated with a universal request to be automatically copied to a target record, enhan sn_uni_req.com.snc.universal_request.copy.enable This property allows users to duplicate the details of an existing Universal Request, streamlining the process sn_uni_req.com.snc.universal_request.transfer.auto.map It specifies the fields, such as short_description and priority, that will be automatically mapped for UR tran sn_uni_req.com.snc.ur.record_producer.parent.exclude It excludes specified parent tables from creating a Universal Request when a record producer is used, streamli sn_uni_req.com.snc.ur.request_integration This property activates the creation of universal requests from catalog item submissions, enhancing the integr sn_uni_req.min_admin_count It defines the minimum count of active scoped UR admin users needed to maintain access and functionality withi sn_uni_req.transfer_type This property configures the transfer type for primary tickets, allowing selection between routing to Universa

All 14 properties in sn_uni_req →