Key questions about this property
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? |
This property activates the creation of universal requests from catalog item submissions, enhancing the integration between Request Management and Universal Request. |
| What area does it affect? |
Universal Request application |
| What does the default mean? |
The default value is "false", which means this behavior is disabled by default. |
| When should you review it? |
Review this property when setting up or modifying request integrations within the Universal Request application. |
Out of the box property record
Raw metadata from the property record.
| Property name |
sn_uni_req.com.snc.ur.request_integration |
| Sys ID |
70e037a9dbe030105a8d21fb13961934 |
| Type |
boolean |
| Application |
Universal Request |
| Default value |
false |
| Description |
Enable Request (RITM) integration with Universal Request |
| Updated |
2025-08-04 03:36:19 |
Sources
Official references and nearby text excerpts where this property appears.
Context preview
Snippet 1
... universal request when an email is received in the general email address mailbox. Note: You can add multiple email addresses with comma-separated . Enable Request (RITM) integration with Universal Request sn_uni_req.com.snc.ur.request_integration Creates a universal request when a request is submitted from a catalog item or record producer. State mapping form Use the State Mapping form to map your service specific state ...
Context preview
Snippet 2
... by submitting a request from a catalog item or record producer. This integration provides a consistent ticketing experience and facilitate inter-department request transfers. Note: To use this capability, enable the sn_uni_req.com.snc.ur.request_integration property under Universal Request properties in the Universal Request application. For more information, see Universal Request properties . Configure the catalog item or record producer to create a universal request. ...
More in sn_uni_req
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