Property reference

`srm.srm_group_type`

Sets which group type appears in the “All SRM teams” filter for SRM responders. If no value is configured, the filter uses group type ID c419b12deb412110ea6e4ee5b552282b; team actions remain subject to each team’s permissions.

Default: c419b12deb412110ea6e4ee5b552282b
Type: Not stated
Application: Not stated
Category: ITSM: Incident, Problem & Change

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do?	Sets the group type used to populate the “All SRM teams” filter shown to Service Reliability Management responders.
What area does it affect?	Service Reliability Management teams
What does the default mean?	The default value is "c419b12deb412110ea6e4ee5b552282b".
When should you review it?	Review when changing which teams SRM responders see in the “All SRM teams” filter.

Property record

No out of the box record exists. ServiceNow scripts read this property and use the default value shown until you create it.

Property name	`srm.srm_group_type`
Type	Not stated
Application	Not stated
Default value	`c419b12deb412110ea6e4ee5b552282b`
Description	Not stated

Sources

Official references and nearby text excerpts where this property appears.

Used in

Out of the box artefacts that read this property. Append the path to your instance URL to open the record and see how the value is used.

Script include: SOWTeamManagementSNC When Service Reliability Management is installed, users with the SRM responder role see an “All SRM teams” filter that lists teams matching this group type; their actions still depend on each team’s permissions. If no value is configured, the filter uses the default group type ID c419b12deb412110ea6e4ee5b552282b. /sys_script_include.do?sys_id=cadb4db8eb167510ea6e4ee5b552285a

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