com.glide.cs.cccif.live_agent_only Marks all Now Webclient channels as Live Agent only when the property is true. After applying the setting, the value resets to false, making it a one-time channel update rather than a persistent switch.
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? | When true, marks all Now Webclient channels as Live Agent only, then resets the property to false. |
|---|---|
| What area does it affect? | Now Webclient channels |
| What does the default mean? | No out of the box record exists and the scripts that read it pass no fallback value. |
| When should you review it? | Review when changing how Now Webclient channels are marked for Live Agent-only access. |
No out of the box record exists. ServiceNow scripts read this property; create it to change the behavior.
| Property name | com.glide.cs.cccif.live_agent_only |
|---|---|
| Type | Not stated |
| Application | Not stated |
| Default value | Not set |
| Description | Not stated |
Official references and nearby text excerpts where this property appears.
Out of the box artefacts that read this property. Append the path to your instance URL to open the record and see how the value is used.
/sys_script_fix.do?sys_id=4979d7c0771320105d7b3882a9106104
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