com.glide.cs.live_agent_system_topic_id Stores the sys_id of the live_agent_support topic used by the system. The default value points to that topic, and changing it selects a different topic by sys_id.
ef989365c32013009cbbdccdf3d3ae53The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? | It defines the unique identifier for the live agent support topic within the ServiceNow platform. |
|---|---|
| What area does it affect? | Live Agent Support |
| What does the default mean? | The default value is "ef989365c32013009cbbdccdf3d3ae53", which is the baseline setting used unless it is changed. |
| When should you review it? | Review this property when configuring or troubleshooting live agent support features. |
Raw metadata from the property record.
| Property name | com.glide.cs.live_agent_system_topic_id |
|---|---|
| Sys ID | ae60b5d673451110b1ee63d254f6a78c |
| Type | string |
| Application | Global |
| Default value | ef989365c32013009cbbdccdf3d3ae53 |
| Description | The sys id for the topic _live_agent_support_ |
| Updated | 2024-05-25 03:39:07 |
Official references and nearby text excerpts where this property appears.
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