Property reference

com.glide.cs.nass.synthesized_response.citation_action.one_click

The property enables direct action triggering from text links in Enhanced Chat synthesized responses. Admins should consider enabling this feature to enhance user interaction by providing immediate access to actions and separate item details.

Default
false
Type
boolean
Application
Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property configures the behavior of citation links in Enhanced Chat, allowing them to trigger actions directly while displaying item details separately.
What area does it affect? Enhanced Chat functionality
What does the default mean? The default value is "false", which means this behavior is disabled by default.
When should you review it? Review this property when optimizing user interactions in Enhanced Chat.

Out of the box property record

Raw metadata from the property record.

Property name com.glide.cs.nass.synthesized_response.citation_action.one_click
Sys ID 63d6e86cff490310c4ebffffffffff2a
Type boolean
Application Global
Default value false
Description System property to split the catalog/agent citation in Enhanced Chat synthesized responses so the text link triggers the action directly, with a separate info icon for item details
Updated 2026-05-20 22:22:14

Sources

Official references and nearby text excerpts where this property appears.

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