Property reference

com.glide.cs.portal_url_mapping.csp.kb_knowledge

Maps CSP knowledge base links to a portal URL pattern. The default routes each article to the CSP knowledge article page using its data.sys_id, setting the destination when an article link is opened.

Default
/csp?id=kb_article&sys_id={{data.sys_id}}
Type
string
Application
Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property configures the URL structure for knowledge base articles accessed through the CSP, impacting how users find and view content.
What area does it affect? Knowledge Base Access
What does the default mean? The default value is "/csp?id=kb_article&sys_id={{data.sys_id}}", which is the baseline setting used unless it is changed.
When should you review it? Review this property when updating knowledge base content or changing portal configurations.

Out of the box property record

Raw metadata from the property record.

Property name com.glide.cs.portal_url_mapping.csp.kb_knowledge
Sys ID 7d56dcb73b2123009cbbcea234efc4d3
Type string
Application Global
Default value /csp?id=kb_article&sys_id={{data.sys_id}}
Description CSP Knowledge Base URL Mapping
Updated 2018-11-09 17:27:17

Sources

Official references and nearby text excerpts where this property appears.

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