Key questions about this property
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? |
This property configures the URL structure for knowledge base articles accessed through the CSP, impacting how users find and view content. |
| What area does it affect? |
Knowledge Base Access |
| What does the default mean? |
The default value is "/csp?id=kb_article&sys_id={{data.sys_id}}", which is the baseline setting used unless it is changed. |
| When should you review it? |
Review this property when updating knowledge base content or changing portal configurations. |
Out of the box property record
Raw metadata from the property record.
| Property name |
com.glide.cs.portal_url_mapping.csp.kb_knowledge |
| Sys ID |
7d56dcb73b2123009cbbcea234efc4d3 |
| Type |
string |
| Application |
Global |
| Default value |
/csp?id=kb_article&sys_id={{data.sys_id}} |
| Description |
CSP Knowledge Base URL Mapping |
| Updated |
2018-11-09 17:27:17 |
Sources
Official references and nearby text excerpts where this property appears.
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