com.glide.cs.portal_url_mapping.csp.wm_order Maps CSM work order records to a Service Portal URL. By default, links open the fsm_ticket page in the case view with the work order's sys_id in the URL.
/csp?id=fsm_ticket&table=wm_order&sys_id={{data.sys_id}}&view=caseThe answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? | This property specifies the URL format for WM Order records in the CSM portal, allowing for direct access via a structured link. |
|---|---|
| What area does it affect? | CSM Portal Navigation |
| What does the default mean? | The default value is "/csp?id=fsm_ticket&table=wm_order&sys_id={{data.sys_id}}&view=case", which is the baseline setting used unless it is changed. |
| When should you review it? | Review this property when configuring portal access or troubleshooting navigation issues related to WM Orders. |
Raw metadata from the property record.
| Property name | com.glide.cs.portal_url_mapping.csp.wm_order |
|---|---|
| Sys ID | 9b774cf33b2123009cbbcea234efc441 |
| Type | string |
| Application | Global |
| Default value | /csp?id=fsm_ticket&table=wm_order&sys_id={{data.sys_id}}&view=case |
| Description | CSM WM Order Record URL Mapping |
| Updated | 2018-11-09 16:21:06 |
Official references and nearby text excerpts where this property appears.
com.glideOther properties in the same namespace.
com.glide.cs.portal_url_mapping.csp._default
It configures the default URL format for accessing CSP records, allowing for dynamic table and record identifi
com.glide.cs.portal_url_mapping.csp.kb_knowledge
This property configures the URL structure for knowledge base articles accessed through the CSP, impacting how
com.glide.cs.portal_url_mapping.csp.sn_customerservice_case
This property specifies the URL structure used to access Customer Service Case records in the CSP portal, impa
com.glide.cs.portal_url_mapping.csp.sn_publications_publication
This property configures the URL structure for accessing specific CSP publications within the ServiceNow platf
com.glide.cs.portal_url_mapping.esc.sys_user
It configures the URL that maps to user profiles in the system, affecting how user data is accessed in the Emp
com.glide.cs.portal_url_mapping.esc.universal_request
It specifies the URL mapping for the Universal Request, allowing users to access specific request forms throug
com.glide.cs.portal_url_mapping.portal.kb_knowledge
This property previously defined the portal context for knowledge articles but is now obsolete.
com.glide.cs.portal_url_mapping.portal.sc_cat_item
This property previously defined the portal URL mapping for service catalog items but is now obsolete.