com.snc.incident.copy.attach The com.snc.incident.copy.attach property enables the copying of attachments from the originating incident to related incidents. Admins should ensure this is enabled to maintain consistency and accessibility of relevant documents across incidents.
trueThe answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? | This property determines whether attachments from the original incident are copied to any new incidents created from it. |
|---|---|
| What area does it affect? | Incident Management |
| What does the default mean? | The default value is "true", which means this behavior is enabled by default. |
| When should you review it? | Review this property when configuring incident workflows or addressing attachment management needs. |
Raw metadata from the property record.
| Property name | com.snc.incident.copy.attach |
|---|---|
| Sys ID | 55e4b38c53e232000600e26b88dc3430 |
| Type | boolean |
| Application | Global |
| Default value | true |
| Description | Copy attachments from originating incident |
| Updated | 2024-05-25 04:33:13 |
Official references and nearby text excerpts where this property appears.
com.sncOther properties in the same namespace.
com.snc.incident.autoclose.basedon.resolved_at
It determines whether incidents are automatically closed using the resolution date or the updated date, affect
com.snc.incident.clone_fields_on_reopen
This property defines a list of fields that are duplicated from the original incident to the reopened incident
com.snc.incident.communicate_prb_workaround_to_inc_worknotes
When enabled, it journals all communications from a problem record into the worknotes of the related incident,
com.snc.incident.communication_recipients_excluded_tables
This property defines which tables are not considered when determining recipients for Incident Communication P
com.snc.incident.copy.attributes
This property defines a list of attributes that will be copied from the originating incident to new incidents,
com.snc.incident.copy.enable
This property determines whether users can copy incidents, facilitating easier incident management and replica
com.snc.incident.copy.related_lists
This property defines a comma-separated list of related tables that will be copied when an incident is created
com.snc.incident.copy.rl.task_ci.attributes
It specifies a comma-separated list of attributes to be copied from affected configuration items associated wi