Property reference

glide.knowman.async_view_update

Updates knowledge article view counts asynchronously rather than sequentially when enabled. With the default false setting, counts update sequentially; enabling it supports scaling but can delay when new views appear.

Default
false
Type
boolean
Application
Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? When enabled, this property allows the system to update knowledge article view counts asynchronously, enhancing performance during high traffic.
What area does it affect? Knowledge Management
What does the default mean? The default value is "false", which means this behavior is disabled by default.
When should you review it? Review this property when optimizing performance for knowledge article access or when view count accuracy is critical.

Out of the box property record

Raw metadata from the property record.

Property name glide.knowman.async_view_update
Sys ID 5d9ef18a90746210f877797bb14176a9
Type boolean
Application Global
Default value false
Description When set to true, updates the view count on knowledge articles asynchronously instead of sequentially for scaling purposes. View count may not update instantly and may be scheduled for update at a later time.
Updated 2025-04-10 11:23:07

Sources

Official references and nearby text excerpts where this property appears.

More in glide.knowman

Other properties in the same namespace.

All 119 properties in glide.knowman →