glide.knowman.task_kb Sets the knowledge base used when creating knowledge articles from task records. The default sys_id selects a specific knowledge base; it must be active for the Create Knowledge option to appear on resolved incidents.
dfc19531bf2021003f07e2c1ac0739abThe answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? | This property defines which knowledge base is utilized when generating knowledge articles from task records, ensuring proper categorization and management of knowledge content. |
|---|---|
| What area does it affect? | Knowledge Management |
| What does the default mean? | The default value is "dfc19531bf2021003f07e2c1ac0739ab", which is the baseline setting used unless it is changed. |
| When should you review it? | Review this property when configuring knowledge management processes or changing knowledge base structures. |
Raw metadata from the property record.
| Property name | glide.knowman.task_kb |
|---|---|
| Sys ID | 50aef493ff4131003f07ffffffffffd3 |
| Type | string |
| Application | Global |
| Default value | dfc19531bf2021003f07e2c1ac0739ab |
| Description | The sys_id of the knowledge base when creating knowledge from task records |
| Updated | 2024-05-25 04:25:09 |
Official references and nearby text excerpts where this property appears.
glide.knowmanOther properties in the same namespace.
glide.knowman.show_yn_rating
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glide.knowman.show_yn_rating.roles
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This property configures the search context used for knowledge base searches initiated from service portal sou
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When set to True, this property allows the Localization Framework to translate knowledge articles, enhancing c
glide.knowman.translation.enable_localization_framework
This property activates the Localization Framework, allowing for the bulk translation of knowledge articles an
glide.knowman.translation.enable_translation_task
It automatically initiates the creation of translation tasks for published knowledge articles, facilitating mu