glide.service_portal.honor.knowman.search.order Enables Service Portal to honor the configured Knowledge search order. With the default value of false, that order is not honored by this setting.
falseThe answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? | Determines whether Service Portal honors the configured Knowledge search order. |
|---|---|
| What area does it affect? | Service Portal Knowledge search |
| What does the default mean? | The default value is "false", which means this behavior is disabled by default. |
| When should you review it? | Review when Knowledge search results should follow the configured search order in Service Portal. |
No out of the box record exists. ServiceNow scripts read this property and use the default value shown until you create it.
| Property name | glide.service_portal.honor.knowman.search.order |
|---|---|
| Type | boolean |
| Application | Not stated |
| Default value | false |
| Description | Not stated |
Official references and nearby text excerpts where this property appears.
Out of the box artefacts that read this property. Append the path to your instance URL to open the record and see how the value is used.
/sp_widget.do?sys_id=fb5d068cd7610200a9ad1e173e24d400
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