Property reference

glide.smtp.defer_retry_ids

Lists the SMTP error codes that trigger email resending. By default, codes 421, 450, 451, and 452 trigger a resend when the SMTP server returns them.

Default
421,450,451,452
Type
string
Application
Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property defines a list of SMTP error codes that, when encountered, will cause the email system to attempt resending the email.
What area does it affect? Email delivery configuration
What does the default mean? The default value is "421,450,451,452", which is the baseline setting used unless it is changed.
When should you review it? Review this property when configuring email settings or troubleshooting email delivery issues.

Out of the box property record

Raw metadata from the property record.

Property name glide.smtp.defer_retry_ids
Sys ID ca95e5759773100031af390ddd2975c1
Type string
Application Global
Default value 421,450,451,452
Description Resend email if server returns these SMTP error codes
Updated 2024-05-25 03:57:51

Sources

Official references and nearby text excerpts where this property appears.

Context preview Snippet 1
... Property [sys_properties] table. glide.smtp.default_retry Enables (true) or disables (false) resending email when an unknown SMTP error code is encountered. The instance recognizes only the SMTP error codes defined in the glide.smtp.defer_retry_ids property. © 2026 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc., in the United States and/or ...

More in glide.smtp

Other properties in the same namespace.

All 10 properties in glide.smtp →