Key questions about this property
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? |
This property defines a list of SMTP error codes that, when encountered, will cause the email system to attempt resending the email. |
| What area does it affect? |
Email delivery configuration |
| What does the default mean? |
The default value is "421,450,451,452", which is the baseline setting used unless it is changed. |
| When should you review it? |
Review this property when configuring email settings or troubleshooting email delivery issues. |
Out of the box property record
Raw metadata from the property record.
| Property name |
glide.smtp.defer_retry_ids |
| Sys ID |
ca95e5759773100031af390ddd2975c1 |
| Type |
string |
| Application |
Global |
| Default value |
421,450,451,452 |
| Description |
Resend email if server returns these SMTP error codes |
| Updated |
2024-05-25 03:57:51 |
Sources
Official references and nearby text excerpts where this property appears.
Context preview
Snippet 1
... Property [sys_properties] table. glide.smtp.default_retry Enables (true) or disables (false) resending email when an unknown SMTP error code is encountered. The instance recognizes only the SMTP error codes defined in the glide.smtp.defer_retry_ids property. © 2026 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc., in the United States and/or ...
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