SN System Properties Reference
Property reference

com.glide.cs.portal_url_mapping.portal.kb_knowledge

Identifies the legacy default portal context for Knowledge Base article URL mappings, but this property is no longer used. Its former default was sp (Service Portal); use the current mapping in sys_cs_portal_url_mapping to set the portal context.

Default
sp
Type
string
Application
Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property previously defined the portal context for knowledge articles but is now obsolete.
What area does it affect? Knowledge Management
What does the default mean? The default value is "sp", which is the baseline setting used unless it is changed.
When should you review it? Review this property if updating portal configurations or troubleshooting knowledge article access.

Out of the box property record

Raw metadata from the property record.

Property name com.glide.cs.portal_url_mapping.portal.kb_knowledge
Sys ID 04f11456530120103296ddeeff7b1203
Type string
Application Global
Default value sp
Description DEPRECATED - no longer used. Refer to "Default portal context to use for kb_article" in sys_cs_portal_url_mapping.
Updated 2024-05-25 05:05:50

Sources

Official references and nearby text excerpts where this property appears.

Brazil docs URL navigation in NLU ↗
Context preview Snippet 1
... two types of URL mappings. Default mappings All system properties with the format com.glide.cs.portal_url_mapping.portal.<table_name> that define the default portal used for certain ServiceNow tables. Default URL mapping properties Property Description com.glide.cs.portal_url_mapping.portal.kb_knowledge Default portal context (URL mapping) to use for Knowledge Base articles. • Type: string • Default value: sp (Service Portal) com.glide.cs.portal_url_mapping.portal.sc_cat_item Default portal context (URL mapping) to use for Service ...
Additional source link Another external reference for this property
Open reference

More in com.glide

Other properties in the same namespace.

com.glide.cs.portal_url_mapping.csp.sn_publications_publication This property configures the URL structure for accessing specific CSP publications within the ServiceNow platf com.glide.cs.portal_url_mapping.csp.wm_order This property specifies the URL format for WM Order records in the CSM portal, allowing for direct access via com.glide.cs.portal_url_mapping.esc.sys_user It configures the URL that maps to user profiles in the system, affecting how user data is accessed in the Emp com.glide.cs.portal_url_mapping.esc.universal_request It specifies the URL mapping for the Universal Request, allowing users to access specific request forms throug com.glide.cs.portal_url_mapping.portal.sc_cat_item This property previously defined the portal URL mapping for service catalog items but is now obsolete. com.glide.cs.portal_url_mapping.portal.sys_user This property previously defined the portal URL mapping for sys_user but is now obsolete. com.glide.cs.preserve_requester_language_on_refresh It controls whether the requester’s language is preserved when the Virtual Agent Web Client is refreshed, impa com.glide.cs.proactive_trigger.create_llm_actions_after_topic_migration It enables or disables the automatic creation of actions for Proactive Triggers following the publication of L

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