SN System Properties Reference
Property reference

glide.smtp.auth

Enables username-and-password authentication when creating an SMTP account. When set to true, SMTP authentication is enabled; any other value leaves authentication unset.

Default
Not set
Type
Not stated
Application
Not stated

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? When set to true, glide.smtp.auth enables username-and-password authentication for SMTP accounts created by the system; other values leave authentication unset.
What area does it affect? SMTP email account configuration
What does the default mean? No out of the box record exists and the scripts that read it pass no fallback value.
When should you review it? Review when configuring SMTP account authentication or updating settings that depend on this deprecated property.

Property record

No out of the box record exists. ServiceNow scripts read this property; create it to change the behavior.

Property name glide.smtp.auth
Type Not stated
Application Not stated
Default value Not set
Description Not stated

Sources

Official references and nearby text excerpts where this property appears.

Brazil docs View supporting context
Context preview Snippet 1
... Certificates [sys_certificate] None Core Instance Properties System Property [sys_properties] • [OR] [Name] [is one of] [glide.authenticate.external, glide.authenticate.external.logout_redirect] • [OR] [Name] [starts with] [com.snc.integration.saml_esig] • [OR] [Name] [is one of] [glide.smtp.port, glide.smtp.auth, glide.smtp.encryption] • [OR] [Name] [starts with] [glide.authenticate.multisso] • [OR] [Name] [is] [glide.authenticate.sso.redirect.idp] © 2026 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks ...
Brazil docs View supporting context
Context preview Snippet 2
... glide.html.escape_script Escape JavaScript tags in HTML fields. Yes Escape JavaScript [Updated in Security Center 1.3] glide.ui.forgetme Remove the Remember me check box from the login page. Yes Remove remember me glide.smtp.auth Authenticate with the SMTP server by the user name and password properties. Yes © 2026 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are ...

Used in

Out of the box artefacts that read this property. Append the path to your instance URL to open the record and see how the value is used.

Script include: EmailAccountsMigrator The system checks this setting when creating an SMTP account: only the value “true” enables password authentication; any other value leaves authentication unset. No default is specified, so if the setting is missing, authentication is left unset. /sys_script_include.do?sys_id=ae00d103eb303100c8690e815206fe97

More in glide.smtp

Other properties in the same namespace.

glide.smtp.abandon_threshold This property sets the retry duration for email delivery failures, defaulting to 24 hours before marking the… glide.smtp.dateformat Specifies the date format used for dates in outgoing email notifications, overriding the sender’s… glide.smtp.default_retry This property configures the system to automatically retry sending emails when unknown SMTP error codes are… glide.smtp.defer_retry_ids This property defines a list of SMTP error codes that, when encountered, will cause the email system to… glide.smtp.encryption glide.smtp.encryption selects STARTTLS when set to TLS or SSL when set to SSL; a missing or unrecognized… glide.smtp.fail_message_ids This property defines a list of SMTP error codes that, when returned by the server, will stop the system… glide.smtp.port This property sets the port for the SMTP server, impacting email communication within the system. glide.smtp.precedence_bulk This property controls the inclusion of the 'Precedence: bulk' header in outgoing emails, which can affect…

All 14 properties in glide.smtp →