Property reference

`sn_uni_req.com.snc.universal_request.transfer.auto.map`

The property defines which fields are automatically mapped for Universal Request (UR) configurations. Admins should review this setting to ensure that the correct information is transferred between departments during UR processing.

Default: short_description,description,priority,opened_by
Type: string
Application: Universal Request

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do?	It specifies the fields, such as short_description and priority, that will be automatically mapped for UR transfers, facilitating smoother inter-departmental communication.
What area does it affect?	Universal Request configurations
What does the default mean?	The default value is "short_description,description,priority,opened_by", which is the baseline setting used unless it is changed.
When should you review it?	Review this property when configuring UR mappings or adjusting field transfers between departments.

Out of the box property record

Raw metadata from the property record.

Property name	`sn_uni_req.com.snc.universal_request.transfer.auto.map`
Sys ID	`b62c772eeb122010c629b571595228d3`
Type	string
Application	Universal Request
Default value	`short_description,description,priority,opened_by`
Description	Define the fields to automatically map for UR mapping configurations
Updated	2025-08-04 03:36:22

Sources

Official references and nearby text excerpts where this property appears.

Brazil docs View supporting context

Context preview Snippet 1

... be trademarks of the respective companies with which they are associated. 6104 Universal Request properties (continued) Property Property name Description Define the fields to automatically map for UR mapping configuration sn_uni_req.com.snc.universal_request.transfer.auto.map The list of fields that must be automatically mapped with UR fields for direct transfer between departments. Define parent tables that should not create a UR for record producers sn_uni_req.com.snc.ur.record_producer.parent.exclude ...

More in `sn_uni_req`

Other properties in the same namespace.

sn_uni_req.associated_ticket This property specifies whether associated tickets are created at the department level or service level, affec sn_uni_req.com.snc.universal_request.copy.attach It allows attachments associated with a universal request to be automatically copied to a target record, enhan sn_uni_req.com.snc.universal_request.copy.attributes It defines a list of attributes that are transferred from the originating universal request to new records cre sn_uni_req.com.snc.universal_request.copy.enable This property allows users to duplicate the details of an existing Universal Request, streamlining the process sn_uni_req.com.snc.ur.record_producer.parent.exclude It excludes specified parent tables from creating a Universal Request when a record producer is used, streamli sn_uni_req.com.snc.ur.request_integration This property activates the creation of universal requests from catalog item submissions, enhancing the integr sn_uni_req.min_admin_count It defines the minimum count of active scoped UR admin users needed to maintain access and functionality withi sn_uni_req.transfer_type This property configures the transfer type for primary tickets, allowing selection between routing to Universa

All 14 properties in sn_uni_req →